Gold Coast? Kickstart? Pirates? Oh dear!

Tomorrow morning I’m flying to the Gold Coast for the Kickstart Forum 2010, a 3-day event that will “bring together more than 50 of Australia’s leading IT journalists and vendors”.

Apparently I’m one of them. “Leading IT journalist”, that is. Gosh.

Now some of the attending journalists tell me it’s a valuable opportunity to network and generate story leads. But with less than 24 hours until I fly north, I’m hesitant.

I’m starting to see the silly themed promotions some vendors are planning. Norton are doing some “top secret we fight cyber crime” Men in Black thing. Then…

“On the Sunday night, MyNetFone is sponsoring a Masterchef style interactive cooking dinner. Please note, you must wear covered shoes. On Monday night CSC will be sponsoring a pirate themed event, it’s always more fun to get into the spirit if [sic] things and dress up a little. :)”

Erm, no it’s not. I loathe dress-ups and themed events. What a wank.

OK, it’s at the Hyatt Regency Sanctuary Cove. Which is all well and good. It certainly looks comfortable enough.

But Sanctuary Cove isn’t a cove at all. Look at the map and you’ll see that it’s one of those awful fake resort gated communities built in the middle of a swamp.

There is no escape!

Have a look yourself. Take the online tour. It’s diabolical!

But still… One way or another I have to deliver a Patch Monday podcast on Monday and an episode of The 9pm Edict Monday night. And Crikey commissioned a story about something else for Monday too. Erk.

Wish me luck.

I’ll keep up a regular flow of commentary via my Twitter stream using the hashtag #ks10.

The 9pm Edict #2

The 9pm Edict

Labor Party dissent over internet censorship goes public. Shock horror: modern vigilantes use Facebook. And the interim Premier of New South Wales says a precedent is not actually a precedent.

Ladies and Gentlemen, despite the appalling service of the #badoptus network, here is episode 2 of The 9pm Edict. Finally.

You can listen to this episode below. But if you want them all, subscribe to the podcast feed, or even subscribe automatically in iTunes.

If you’d like to comment on this episode, please add your comment below, or Skype to stilgherrian or phone Sydney +61 2 8011 3733.

[Credits: The 9pm Edict theme by mansardian, Edict fanfare by neonaeon, all from The Freesound Project. Photograph of Stilgherrian taken 29 March 2009 by misswired, used by permission.]

Vodafone, I just don’t trust you

Yesterday a long-running “difficulty” with Vodafone was finally resolved. Maybe. After more than a year, a refund cheque arrived. But thanks to Vodafone’s continued incompetence I may not be able to deposit that cheque.

The cheque is for the $9.89 credit remaining on my account when I stopped doing business with Vodafone in November 2008. That it took so long to get that money is a story in itself, and it’s told over the jump.

The stupidity, however, is that after all this hassle Vodafone has made out the cheque to “Stilgherrian Pty Ltd”, as if I’m a company.

How does any competent organisation do that? Especially when there was no “Pty Ltd” in my account details? Especially when I specifically requested in writing for the cheque to be made out to “Stilgherrian”?

Fortunately I’m known at my local Westpac bank branch, so maybe they’ll allow me to deposit the cheque. I’ll let you know how I go.

Other people have told me they’ve had trouble getting Vodafone to refund money too, and had to drop the magic words “Telecommunications Industry Ombudsman” before they saw any action. While in my case the figure was less than $10, if Vodafone is consistently failing to pay out credits then it would amount to a significant scam.

Not good enough, Vodafone. If you owe people money, you return it to them. Promptly. Without questions. And if it takes longer than a couple of weeks you apologise for the delay.

Continue reading “Vodafone, I just don’t trust you”

Patch Monday: Proving your identity online

ZDNet Australia logo: click for Patch Monday episode 31

“Please log in with your Facebook ID”, says the website. But it’s not Facebook. Sure, they’re trying to make things easier by using your existing login. But can you trust them?

Of course not! However, there are systems that allow you to sign in securely across multiple sites using a common login. They’re called “federated ID”.

In the Patch Monday podcast this week, David Simonsen, manager of Where Are You From (WAYF), a Danish electronic identification system, explains how so-called “federated IDs” and pseudonyms are already being used in Austria’s public health system and in Denmark’s education system.

We also have our first audio comment. A Scientologist tells us precisely what he thinks of the protesters from Anonymous, the kind of people who ran the denial-of-service attack on Parliament House we covered last week.

You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.

Please let me know what you think. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.

The 9pm Edict #1

The 9pm Edict

Ladies and Gentlemen, I present for your edification and amusement, episode 1 of The 9pm Edict.

“Peter Garrett resists calls for his resignation. #nocleanfeed monomaniacs get up my nose. And some strongly-worded stuff about the Premier of NSW and Sydney’s public transport,” it begins. Kinda.

Yes, this is my new podcast project. Tonight is the first of 20 episodes, to be posted every Monday and Wednesday night for the next 10 weeks.

You can listen to this episode below. But if you want them all, subscribe to the podcast feed, or even subscribe automatically in iTunes.

If you’d like to comment on this episode, please add your comment below, or Skype to stilgherrian or phone Sydney +61 2 8011 3733.

[Credits: The 9pm Edict theme by mansardian, Edict fanfare by neonaeon, all from The Freesound Project. Photograph of Stilgherrian taken 29 March 2009 by misswired, used by permission.]

Mark Thomas on UK Digital Economy Bill

The movie and music industries have been lobbying governments globally to introduce so-called “three strikes” laws. Three accusations of online copyright infringement — “accusations”, mind you, not proof — and you lose your internet connection.

Copyright-holders reckon this will help prevent copyright infringement. But the concerns are that we’re entering the realm of guilt by allegation, and potentially punishing innocent people by denying internet access to everyone in a household, not just the guilty party.

The internet is now central to everything from health and education to banking and politics, so that’s one heck of a big stick.

As this 10-minute video by comedian and activist Mark Thomas explains, the UK version of this proposed law, the Digital Economy Bill, has a nasty surprise. Section 17 would give the Secretary of State the power to amend the copyright laws without having to run them past Parliament first.

Um hello? “Parliamentary democracy”, anyone?

If the embedded player doesn’t work, you can watch the video on YouTube.

At this stage, the Australian Government is not yet considering laws like this. But that could change.

Earlier this month iiNet, our third-largest ISP, won a case in the Federal Court where Justice Dennis Cowdroy ruled that ISPs are not responsible for the copyright-infringing acts of their customers. I covered that for Crikey and in the Patch Monday podcast.

Since then, communications minister Senator Stephen Conroy has said he wants the copyright-holders and the ISPs to work out a code of practice on their own. However I reckon that’s just a delaying tactic to avoid discussing such a controversial issue in an election year.

The movie and music industries are fighting hard on this one. France and Japan already have three-strikes laws, to name just two. And the industries are devoting plenty of resources.

Mark Thomas points out they were late in using the internet to make money from their assets, and now they’re looking for someone to blame. Yes, the big players may well be making less profit that before. However the bulk of their profit was from distribution. Now the costs of distribution are almost nil — yet somehow they’ve managed to end up making less money. Fools.

They also reckon that if no-one can make money from their creative acts, it’ll be the death of creativity. But in the video, prehistoric musician Billy Bragg points out that while a few artists at the top end may be suffering, the internet has proved a boon for lower-ranked artists, allowing them to reach new markets at much lower cost.

This is a big issue. It’s a complicated issue. It won’t go away. We should all stay informed.