I’ve just realised I didn’t post a link to last week’s Patch Monday podcast, How can women win in IT? There it is now.
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I’m off to America! Some tin-pot little IT start-up called Microsoft has invited me to visit their headquarters in Redmond, Washington (pictured) to find out what they’re doing about security, and in particular their Trustworthy Computing initiatives.
Now if you’re a crusty old network administrator like me, you may think that “Microsoft” and “security” in the same sentence is an oxymoron. A decade ago I was building Linux-based firewalls and, like so many people doing the same, I referred to Windows-based computers as “the targets”. And certainly the vast majority of the world’s malware is targeted at Windows.
But I’ve always though that the simplistic “Windows is bad, m’kay” was a bit, well, simplistic. Information security isn’t just about the technology, it’s also about people. Human factors are also the weakest link. And over the years I’ve found that people who throw around those tired platform-wars slogans usually aren’t up to date when it comes to the things they love to hate.
So, I’m off to Redmond later this month to spend three days with some of Microsoft’s engineers and developers, including briefing sessions with senior executives from Microsoft’s Trustworthy Computing Group.
Google, one of the world’s largest corporations, is in a trademark dispute with Australian web start-up Groggle. What’s the law here?
Groggle, based in Brisbane, is a “location-driven alcohol price comparison service”. It says its name is a play on words around the traditional Aussie slang “grog” for alcohol. But Google’s lawyers reckon their name infringes Google’s trademarks. Unless they reach an agreement by tomorrow it’ll end up being heard by IP Australia.
In the Patch Monday podcast this week, I chat with Cameron Collie, one of Groggle’s founders, and Kimberlee Weatherall, who teaches intellectual property law at the University of Queensland.
You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.
Please let me know what you think. Comments below. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.
Are your data backups up-to-date? Are you sure? Have you tested them lately? Could your business survive an equipment failure, flood, fire or theft?
In the Patch Monday podcast this week, I take a look at backup options for small and SOHO businesses. Is it time to move beyond sticking a tape drive in your Windows Small Business Server? After all, terabyte hard drives are under $200, and cloud storage options are available for just a few dollars a month.
We hear from Sally McIntosh of PR firm Condiment Communications with her lack-of-backup horror story, and my mate Garth Kidd who does storage and backup stuff for the big end of town. He reckons it’s worth bringing this enterprise computing attitude to small business backups.
You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.
Please let me know what you think. Comments below. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.
[This is the second in a series of three articles to help people understand how internet hosting services work from a business perspective. They're written for my small business clients over at Prussia.Net as part of a review of our own internet hosting service, but I'm hoping they'll be of general interest. Enjoy.]

As I explained yesterday, the big cost in providing internet hosting is paying humans to provide support. However there are still some technical factors that affect the price, and that’s what we’re looking at today.
Most internet hosting customers would be familiar with the usual measures: the amount of storage space you get and the amount of data transfers (“bandwidth”) per month. Those raw measures of capacity are certainly important. You need enough capacity to meet your needs. But you also need to consider performance, reliability, scalability and flexibility.
[This is the first in a series of three articles to help people understand how internet hosting services work from a business perspective. They're written for my small business clients over at Prussia.Net as part of a review of our own internet hosting service, but I'm hoping they'll be of general interest. Enjoy.]

Internet hosting prices are usually explained in terms of the amount of storage space you get and the amount of data transfers (“bandwidth”) per month. However the real cost factor is paying the humans who provide support.
Some technical factors do affect the price of hosting, and I’ll address those tomorrow in Internet hosting: the cost of reliability. But with storage and bandwidth prices always dropping, particularly when set up on a large scale, hosting is now so cheap that Google, say, or WordPress.com and many others can provide free hosting in exchange for advertising. Or in Google’s case with Gmail, monitoring your email to build a profile so they can target advertising at you.
No, the humans are the expensive bit, and the cost can vary dramatically depending on how that support is provided. Here’s just a few of the factors.
The perceived speed of your internet connection isn’t just about raw bandwidth. The National Broadband Network won’t automatically speed up everything.
In this week’s Patch Monday podcast, Steve Dixon from Riverbed Technology explains how inefficiencies in TCP/IP network protocols mean that latency can be as much of a problem as bandwidth. “WAN optimisation”, which is something Riverbed and others sell, can help.
And Kimberlee Weatherall provides some perspective on the controversial Facebook “news feed” patent for “Dynamically providing a news feed about a user of a social network” into perspective. She teaches intellectual property law at the University of Queensland.
You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia — where you’ll see some of the comments already posted — or subscribe to the RSS feed or subscribe in iTunes.
Besides, you’ll get it faster than waiting for me to post it here.
Please let me know what you think. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.
Yesterday a long-running “difficulty” with Vodafone was finally resolved. Maybe. After more than a year, a refund cheque arrived. But thanks to Vodafone’s continued incompetence I may not be able to deposit that cheque.
The cheque is for the $9.89 credit remaining on my account when I stopped doing business with Vodafone in November 2008. That it took so long to get that money is a story in itself, and it’s told over the jump.
The stupidity, however, is that after all this hassle Vodafone has made out the cheque to “Stilgherrian Pty Ltd”, as if I’m a company.
How does any competent organisation do that? Especially when there was no “Pty Ltd” in my account details? Especially when I specifically requested in writing for the cheque to be made out to “Stilgherrian”?
Fortunately I’m known at my local Westpac bank branch, so maybe they’ll allow me to deposit the cheque. I’ll let you know how I go.
Other people have told me they’ve had trouble getting Vodafone to refund money too, and had to drop the magic words “Telecommunications Industry Ombudsman” before they saw any action. While in my case the figure was less than $10, if Vodafone is consistently failing to pay out credits then it would amount to a significant scam.
Not good enough, Vodafone. If you owe people money, you return it to them. Promptly. Without questions. And if it takes longer than a couple of weeks you apologise for the delay.
Following the allegedly-Chinese attacks on Google (and 33 other corporations), and following Hillary Clinton’s assertive speech on Internet Freedom, online espionage is in the news — and it’s my topic on the Patch Monday podcast this week.
My guests are Mark Goudie, who heads the forensics practice at Verizon Business in Melbourne; and Ajoy Ghosh, security executive with Logica in Sydney.
You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.
Please, let me know what you think. We now accept audio comments too. Either Skype to “stilgherrian” or phone Sydney 02 8011 3733.




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