Talking Twitter’s business on ABC Radio’s The World Today

ABC logoOn Friday I was interviewed about Twitter’s latest quarterly results by ABC Radio’s lunchtime national current affairs program, The World Today — and in particular the potential future impact of bullying and trolling. And here’s the result.

“Twitter CEO admits cyber bullying poses threat to revenue growth,” was the story’s headline, and this is how presenter Peter Lloyd introduced it:

“The social media giant Twitter is being been forced to confront a serious threat to its profitability – cyber bullying. In internal emails leaked to a news website, the Twitter’s CEO says he ashamed of his company’s handling of bullies. Dick Costolo says harassed users are abandoning the service and as part of the quarterly financial results announcement overnight, Twitter reported disappointing user growth in the final three months of last year.”

The reporter was Pat McGrath.

The audio is ©2015 Australian Broadcasting Corporation. The audio is being served directly from the ABC website, where you can also read a transcript.

Talking technology on ABC 720 Perth, episode the fourth

ABC logoThe Consumer Electronics Show (CES) in Las Vegas featured in the final “Tech Wreck” segment on ABC 720 Perth, as well as some technology that may well fall out of use in 2015.

CES is a huge thing, with 160,000 attendees and 20,000 product launches, and as we went to air on Tuesday it hadn’t even really kicked off. Monday (US time) was the press preview day, so I was basing my comments on what had been reported so far, mostly from the coverage at CNet. I spoke mostly about 4k television, smart homes, and pointless gadgets.

We also spoke about the decline of six technologies that an article in The Independent had suggested would be on the way out: home landlines, TV remote controls, stand-alone satellite navigation, phone boxes, DVD and Blu-Ray, and the alarm clock.

The presenter is Jamie Burnett.

The audio is ©2015 Australian Broadcasting Corporation.

Talking technology on ABC 720 Perth, first of several

ABC logoLast week’s conversation about the future of jobs apparently went so well that it’s become a regular weekly spot over summer. “Tech Wreck” is now on ABC 720 Perth each Tuesday at 1430 AWST / 1730 AEDT.

This week we spoke about:

The presenter is Jamie Burnett. If there’s any topics you’d like us to talk about in coming weeks, please let us know. Or phone in during the program on +61 8 9220 2700.

The audio is ©2014 Australian Broadcasting Corporation.

Talking the future of jobs on ABC 720 Perth

ABC logo“As many as half a million accountants, supermarket cashiers, secretaries, typists and bank tellers in what are largely white-collar jobs are threatened by automation, Department of Industry modelling shows,” said a report in the Australian Financial Review today.

It’s true. In the first industrial revolution, the physical movement of atoms went from being done by animals, including humans, to being done by machines. In the second industrial revolution, the same thing has been happening for the movement and manipulation of information.

I spoke about some of these things just now with Jamie Burnett on ABC 720 Perth.

If you want some further reading, try The onrushing wave at The Economist.

The audio is of course ©2014 Australian Broadcasting Corporation.

Talking Telstra wholesale pricing on 1395 FIVEaa

FIVEaa logoTelstra is Australia’s biggest telco, and owner of the vast majority of the copper customer access network (CAN), the so called “last mile” — and it wants to raise its wholesale prices, charging other telcos 7.2% more.

“The move would affect almost every Australian with a phone line or an internet connection, because Telstra owns most of the copper phone lines that other telcos depend on to service their customers,” reported ABC News.

“The company leases about 4 million line services to rivals and has not raised wholesale prices since 2011.”

On Wednesday I spoke about the distinction between retail and wholesale telecommunications providers, and whether a 7.2% rise is reasonable, with Will Goodings on 1395 FIVEaa — after independent Senator Nick Xenophon has given his views.

Xenophon thought the rise was unreasonable, because Telstra had “gotten $11 billion” from NBN Co. I disagreed on both counts.

For reference, here’s the current Telstra Wholesale rate card (PDF).

The audio is ©2014 dmgRadio Australia.

Talking geoblocking and copyright on ABC Gold Coast

ABC logoThe government’s discussion paper on online copyright infringement came out just over a month ago, the submissions period closed on Monday, and now the debate is really kicking off — including on the complicated legal issue of geoblocking.

Now I’ve already given my opinion on the political spin in the discussion paper itself. But the specific issue of geoblocking came up on ABC Gold Coast, and this morning I spoke with breakfast presenter Bern Young.

Legally it’s a grey area. By signing up for a Netflix account from Australia, for example, you may be breaking the terms and conditions of their service. But you’re still paying for the content, and money is passed on the the actual producers.

The only people missing out are the local Australian distributors who’ve inserted themselves between the content producers and the audience. What value are they adding, exactly? The whole point of the internet is to enable people to connect globally.

CHOICE sees it as a consumer issue. Doesn’t geoblocking, the restriction of content availability by location, restrict competition? They’ve just launched a TV campaign making that point. Even the government’s own inquiry into IT pricing recommended that geoblocking be outlawed.

The audio is ©2014 Australian Broadcasting Corporation.