Benford’s Law applies to you, My Followers

17 April 2012 in Internet, Personal by Stilgherrian | No comments

Sean Carmody aka the Stubborn Mule has demonstrated, using chart porn, that my Twitter followers follow Benford’s Law.

Or more precisely, that Benford’s Law is followed by the distribution of the number of Twitter followers that each of my Twitter followers has in turn.

“Benford’s Law of Anomalous Numbers states that for many datasets, the proportion of data points with leading digit n will be approximated by log10(n+1) – log10(n),” says Carmody with a straight face.

So, if you look at the chart, you’ll see that there’s more followers with a follower count starting with a “1″ (so 1, 11-19, 100-199, 1000-1999 etc) than with a “2″ (2, 20-29, 200-299, 2000-2999 etc) than with a “3″ (3, 30-39, 300-399, 3000-3999 etc) and so on.

He does note in another chart that there seems to be a spike of followers with just one follower each. I’m wondering whether that’s about spammers.

Weekly Wrap 97: Facebook, Instagram and emergency duck

17 April 2012 in Weekly Wrap by Stilgherrian | No comments

My usual weekly summary of what I’ve been doing elsewhere on the internets. This post covers the week from Monday 9 to Sunday 15 April 2012 — another short week in terms of writing and media production, thanks to the 4-day work week after Easter.

There’s no photo this week because I lost my camera — though it has since been found in the Blue Mountains taxi where I dropped it. I’ll be collecting it on Sunday, probably.

There was also quite a bit of disruption thanks to the need to perform some emergency geekery. I may or may not write about that another time.

Podcasts

  • Patch Monday episode 133, “OS X botnet: disaster or speed bump?”. A chat about the Flashback botnet with Chris Gatford, director of penetration testing firm Hacklabs, and applications architect Benno Rice.

Articles

Media Appearances

Corporate Largesse

None.

The Week Ahead

I’m in Sydney all this week too, before returning to Wentworth Falls on Sunday afternoon. My main task is to complete a feature story for ZDNet Australia and an opinion piece for CSO Online. I’m also attending two launch events for new “smart TVs”, one for Samsung and one for LG. And apart from that I’ll be attempting to avoid the seasonal affective disorder that usually strikes at this time of the year.

Elsewhere

Most of my day-to-day observations are on my high-volume Twitter stream, and random photos and other observations turn up on my Posterous stream (or they used to before my phone camera got a bit too scratched up). The photos also appear on Flickr, where I eventually add geolocation data and tags.

Talking Instagram and Facebook on ABC Media Report

16 April 2012 in Conversations, Internet by Stilgherrian | 2 comments

The biggest media story last week was the billion-dollar purchase of photo-sharing service Instagram by Facebook — and I ended up talking about it on ABC Radio National’s Media Report on Friday.

If you’d like to explore further than my comments to presenter Richard Aedy, you might like the Wired analysis of the numbers compared with other internet startup buyouts, Paul Wallbank’s refutation of that analysis, and a witty piece in NYMag — as well as my own piece for Crikey.

Play

Podcast: Play in new window | Download (Duration: 10:18 — 4.3MB)

The audio is of course ©2012 Australian Broadcasting Corporation, and there’s a version at the ABC website.

cPanel reconsiders EULA acceptance process

16 April 2012 in Business, Internet by Stilgherrian | No comments

Earlier this month I was less than impressed with cPanel, who sprung a new end user license agreement (EULA) on me and expected me to agree on the spot. I’m pleased with their response.

The other day I received a formal reply from their vice president of operations, Aaron Phillips, which I’m only posting today because I’ve been distracted:

I have been in discussions with our admin and legal teams today about your concerns. Currently, we are considering changes to the deployment procedures that should allow clients and owners of cPanel licenses more time to review updated agreements prior to their releases. The technical details have not been worked out, however, we are discussing solutions that will increase the amount of notice that will be given without a significant increase in administrative overhead for our customers.

We apologize if you have incurred any problems from cPanel’s procedures. While we do not have any immediate solutions to your particular situation, your comments and suggestions are taken very seriously and a new protocol will be developed to make the process easier for everyone in the future.

Please let us know if you have any additional questions or comments.

And my response to Mr Phillips is simple. Thank you very much. I completely understand that procedures and the software that implements them can’t be changed overnight, and it’s pleasing to see that the matter was taken seriously — rather than an angry rant from a crank.

If only more software vendors took the same attitude, rather than dictating terms to their users…

Weekly Wrap 96: Plenty of chaos and a mysterious pump

08 April 2012 in Weekly Wrap by Stilgherrian | No comments

My usual weekly summary of what I’ve been doing elsewhere on the internets. This post covers the week from Monday 2 to Sunday 8 April 2012.

T’was a short week in terms of writing and media production because it was the 4-day work week prior to Easter, I spend about 10 hours judging entries in the Lizzies, the Australian IT journalism awards — the finalists have now been announced, and the awards night is on 20 April — three and a half hours troubleshooting the ADSL connection at Bunjaree Cottages, and two hours restoring a website that a new developer had accidentally taken offline.

There was also a mysterious pump.

Podcasts

  • Patch Monday episode 132, “Cyberwar: don’t believe the hype”. Thomas Rid, reader in war studies at King’s College London, destroys some myths. I found this to be one of the more fascinating podcasts I’ve ever done.

Articles

Media Appearances

  • On Thursday I was quoted in Harrison Polites’ story at Technology Spectator, A storm in a postbox, on the Australia Post’s new Digital Mail service and a similar product from Computershare. “I already have a ‘digital mailbox’. It’s called email,” was one of the things I said. “Why on earth would I want yet another information silo to check for so-called ‘important’ mail — by which they seem to mean bills and bank statements?” Plus some stuff about encrypted email.

Corporate Largesse

None.

The Week Ahead

I’m in Sydney all this week, and the main blocks of work are a Patch Monday podcast to be posted on Tuesday and a 2000-word feature for ZDNet Australia. I daresay other stuff will turn up as well, but let’s focus on one stressor at a time.

Elsewhere

Most of my day-to-day observations are on my high-volume Twitter stream, and random photos and other observations turn up on my Posterous stream (or they used to before my phone camera got a bit too scratched up). The photos also appear on Flickr, where I eventually add geolocation data and tags.

[Photo: New Holland Honeyeater (Phylidonyris novaehollandiae), a daily visitor to Rosella Cottage but a bugger to photograph because they move so fast.]

cPanel’s new EULA: more software industry arrogance?

04 April 2012 in Business, Internet by Stilgherrian | 5 comments

[Update 16 April 2012: Early communications with cPanel indicated that their EULA may in fact have been unchanged, just presented again as part of the license activation — which would put a very different perspective on things. I added a question mark at the end of the headline at that time. Either way, their eventual official response indicates that this process might well be changed. That's a win for us all.]

What is it with software companies that shove a multi-page contract in your face and expect you to click “I Agree” on the spot? Seriously, what level of ignorant arrogance does that require? cPanel Inc, creators of a popular web hosting management system, are just the latest in this conga line of suckholes.

(Note to fragile American readers: that’s a literary reference. Grow up and deal with it.)

This morning the shared web server I provide for clients had updated its cPanel/WHM software overnight. As it should. But I had to agree to a new end user license agreement (EULA) before I could even start to address an urgent maintenance matter.

I was far from impressed. If you want to change the rules, cPanel, you’ll bloody well give me the chance to consider those changes and decide whether I agree.

I just fired off this email. I await their reply.

Dear cPanel Inc,

I take serious issue with the way you have just handled the change to your end user license agreement (EULA) that came with the new version 11.30.6.7. of cPanel/WHM installed automatically overnight.

There is no warning of an impending change to the EULA that I can immediately see in either the news or blog sections of your website, nor was there any notice that I saw in the cPanel/WHM interface. You simply popped up the new EULA in front of people once the new software had been installed, giving them no choice but to agree or be unable to maintain their servers.

Forcing people to agree to a new contract on the spot?

This is appalling!

cPanel/WHM is not consumer entertainment software. This is operational internet-facing software used by businesses. The EULA sets out all manner of terms and conditions with operational, risk and security implications — not only for your direct customers but for their customers in turn.

To pick just two examples, you grant yourself the right to “access to any facilities in which the Software is used or stored, including without limitation the facilities which house the Licensed Server”, and to “copy, access, store, disclose and use cPanel Data indefinitely in its sole discretion”.

While there are phrases limiting those rights in some cases, you have not given your users a reasonable time in which to assess the changes, decide whether they will accept them and, if they are unhappy with them, to make other arrangements — let alone discuss them with their customers.

Maybe the changes are minimal. Maybe not. Did you provide us with a clear list of changes, explaining the implications? No, you did not.

Your customers face a true dilemma today. Do they roll back to the previous version of the software, knowing that it doubtless contains security flaws that have been patched in the new version? Or do they blindly accept your new EULA without being able to think through the implications for their business and their customers?

Your new EULA will not have been written overnight. Your lawyers will have taken time to consider it, and it will have gone through an approval process within your own company. Why did you not have the simple, basic courtesy to extend the same opportunity to your customers?

Not impressed.

I have pressed “I Agree” because I needed to perform an urgent maintenance task on my server. However I wish to make it clear that I have not, in fact, agreed to your new EULA because I have not been given a reasonable opportunity to consider it.

Your once-happy but now extremely unhappy customer,

Stilgherrian

Of course cPanel are far from the only example of this arsehattery. Who have you had to deal with lately?

Weekly Wrap 95: Speaking of chainsaws…

01 April 2012 in Weekly Wrap by Stilgherrian | No comments

My usual weekly summary of what I’ve been doing elsewhere on the internets. This post covers the week from Monday 26 March to Sunday 1 April 2012.

Not so much media output this week, ‘cos I was dealing with a web development matter for a long-standing client, I researched one story that turned out to be a fizzer, and yesterday I got caught up in a cleaning the hackers out of a website. Plus I recorded tomorrow’s Patch Monday podcast early. Plus it hit the end of the month and I reckon my editors’ freelancer budgets had run out.

Podcasts

  • Patch Monday episode 131, “Your word is your log-in, literally”. Dr Clive Summerfield, chief executive of Australian company Auraya, talks about the state of the art in voice biometric authentication. Fascinating stuff from a great explainer.

Articles

Media Appearances

Corporate Largesse

None.

The Week Ahead

I won’t be able to lock in the week ahead until I talk to some people on Monday morning. However there’s a technical briefing on the NBN rollout in Sydney on Monday that might be useful to attend, and I’m thinking of sitting in with a team participating in the Cyber Defence University Challenge and turning that into a podcast. But, as I say, I’ll work that out tomorrow.

Friday, of course, is Good Friday, and I’ll be moving down to Sydney for a couple weeks while Bunjaree Cottages enjoys the busy time of school holidays.

Elsewhere

Most of my day-to-day observations are on my high-volume Twitter stream, and random photos and other observations turn up on my Posterous stream (or they used to before my phone camera got a bit too scratched up). The photos also appear on Flickr, where I eventually add geolocation data and tags.

[Photo: Chirgwin with Chainsaw: Bunjaree Cottages proprietor Richard Chirgwin observes all safety precautions — although technically this photograph, actually a frame grab from a video, belongs to last week as it was taken on 25 March.]

Talking total surveillance at the Sydney Writers Festival

01 April 2012 in Internet, Media, Personal, Privacy by Stilgherrian | No comments

I’m speaking at this year’s Sydney Writers Festival in a free session on Sunday 20 May called iSpy.

Even before Google controversially demolished the privacy walls between its various products, we were already living in the total surveillance society. With every keystroke we are voluntarily telling companies, governments and heaven knows who else an awful lot about ourselves. Should we be worried about the uses to which this information could be put? Technology writer Stilgherrian discusses the implications of what we share with social media consultant Thomas Tudehope.

I daresay I’ll be covering material like that in my Sydney Morning Herald story You are what you surf, buy or tweet, and the more recent ZDNet Australia story The Facebook experiment, but the conversation will be up to you, the audience.

The theme for SWF this year is “the line between the public and the private”. As artistic director Chip Rolley says in his welcome message:

The question of the limits of what is personal is one of the hottest subjects around.

“Privacy is for paedos,” ex-News of the World journalist Paul McMullan told the UK Leveson Inquiry into the media. Now, via Facebook and Twitter, we voluntarily tell the world things we previously might not have told even our loved ones. Investigative journalists thrive on leaks and finding out what others don’t want us to know. And the state knows few boundaries (personal or political) in its need to prevent another 9/11.

(If you want a high-powered discussion of these issues, Sydney Town Hall discussion on Friday 18 May with former High Court judge Michael Kirby, former director general of MI5-turned-thriller writer Stella Rimington, former CIA interrogator Glenn Carle, media and news blogger Jeff Jarvis and investigative journalist Heather Brooke.)

iSpy is on Sunday 20 May 2012 at 2.30pm at the Bangarra Theatre, Pier 4/5, Hickson Road, Walsh Bay. It’s free, and you don’t need to book — but I’m told that it can sometimes get busy at SWF.

Before that I have speaking engagements on 27 April at DigitalMe in Perth and 11 May at the Saasu Cloud Conference 2012.

Talking NBN rollout on ABC Local Radio

29 March 2012 in Conversations, Internet, Media, Politics by Stilgherrian | No comments

NBNCo announced the three-year rollout plan for Australia’s National Broadband Network today, explaining when (roughly) they’ll lay fibre or make fixed wireless available to 3.5 million out of the country’s 10 million premises.

So far there’s really only just been time for straight reportage from the launch and set-piece criticism from the opposition. It’ll take a few days at least, perhaps even a week, before analysts have done real analysis on who’s getting the network when and whether that’s been decided by politics rather than practicalities.

(Of course one way around that would have been far greater transparency from NBNCo, including putting their raw data and the software they used online for all to see and cross-check. But like that’ll ever happen.)

I daresay I’ll end up writing more about this over coming weeks. Meanwhile here’s an interview I just did on ABC 702 Sydney and ABC Regional Radio around NSW with Dom Knight.

Play

Podcast: Play in new window | Download (Duration: 12:52 — 8.3MB)

The audio is ©2012 Australian Broadcasting Corporation. But these program items usually aren’t archived on their website so here it is.

Keynoting the Saasu Cloud Conference 2012 with security

26 March 2012 in Business, Internet, Personal by Stilgherrian | No comments

On 11 May I’ll be delivering one of the keynote presentations at Saasu’s inaugural conference, the Saasu Cloud Conference 2012 in Sydney.

The cloud is the enabler, it’s the medium that automation grows in. We want to focus on the value of online accounting automation, why it’s often undervalued and how you can get some for your own business or practice.

Saasu makes the online accounting system that I’ve been using since July 2007, and I know the chief executive officer and founder Marc Lehmann and chief happiness officer Tony Hollingsworth.

Good leadership and a good attitude continues to deliver a good product. Well, I think so anyway. At least it works for me.

My keynote will be something about security and the cloud, obviously enough, but I’ll lock down the details before the end of this week.

Mind you, I wrote the ZDNet Australia feature Cloud security? Better get a lawyer, Son! in October 2010, and since then I’ve written Cloud could be ‘privacy enhancing’: Pilgrim and Hybrid clouds the eventual reality for risk management and Today’s cloud winners: the cybercriminals and Want government cloud? Rethink security! so I’ve got plenty of material to start with.

Saasu has kept the price down to a reasonable $99 for a full-day event. You can register online.

[Update 11 May 2012: I've just posted notes and background material for my presentation, Security and the Cloud: Hype versus Reality.]

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