Saturday 27 June 2009. This isn’t exactly the world’s newest Boeing 767-300ER, and there’s slightly too much pubic hair in the toilets. Breakfast is being served, and my stupidly-expensive Moleskine notebook is filling up with notes about the Parable of the Quartered Donkey.

That’s quartered as in hanged, drawn and quartered.

I’m the donkey.

The smiling Kenya Airways staff go about their business of bread rolls and bitter coffee en route from Bangkok to Nairobi, where I’ll change for my flight to Dar es Salaam. I wake from a brief period of something vaguely approximating sleep to the realisation that Project TOTO has one significant flaw: multiple goals, with conflicting requirements.

Something deep in my gut says this is going to be a problem.

Flash forward to today. It’s only two weeks since I arrived in Tanzania and a week since I left again, but the world is eager to analyse the project’s “success” or “failure”. We already have Laurel Papworth’s Stilgherrian: Wherefor art thou, bloggers? (which has triggered some excellent discussion) and Fi Bendall’s Sharing the knowledge: How NGOs can benefit from online consumer awareness.

Both articles are well worth reading. Both highlight what I think is a serious problem: short-term thinking.

But first, those multiple goals.

• “Give poverty a voice.” This was the “public” goal. Training Tanzanians in blogging and getting their blog online, as promoted in the original #secretmission briefing note and media release. This requires uninterrupted time at a computer with a decent Internet connection — although there’s also the paper blogs training exercise. But that’s just the orientation and technical set-up. Actually establishing a corporate blog requires discussion within an organisation, and then slowly, steadily building an audience. That takes months, unless you’re Stephen Fry.
• Tell the story of poverty. Expose me to the reality of African poverty, so I can write about it. This requires both plenty of contact time in the field, and plenty of quiet reflect-and-write time in solitude. As I wrote a fortnight before I left Sydney, an insightful essay can take half a day, and I was already worried then that it was going to be tough.
• Expose a hidden problem. The report Breaking the Curse, commissioned by development charities including ActionAid, reckons African states have been deprived of royalties and taxes by mining firms, thanks to a lack of legislative oversight and overly-generous tax concessions. They want to expose Australian mining companies if they’ve been behaving badly. This is investigative journalism. It’s all about establishing trusted contacts and research over an extended period.
• Raise ActionAid’s profile. This whole project came about because Austcare, a “trusted brand” in charities here in Australia, was becoming ActionAid Australia, and needed to promote it new identity. If people were reading about the project, then they’d learn the new name.
• Raise money. In amongst all that is the need for ActionAid to cover the costs of the project — as well as fund its continuing operations, of course. Fundraising targets were amongst the KPIs Fi Bendall write about in her piece, though they’re not spelled out.

It strikes me that all of these things take time.

Indeed, as Laurel writes:

Social media can be slow — everything happens in the long tail of rippled content, rather than the short head of traditional campaign activity.

And as Ash Nallawalla commented:

I didn’t know about Stil’s trip until the day of his send-off party, and only because Neerav mentioned it.

It’s all too easy to forget that just because we might be hyper-focussed on some issue and hanging on every tweet, for others it’s just part of the background chatter in their lives.

I felt like I’d been talking about Project TOTO for weeks, to the point of boring everybody. However I was still getting messages on Twitter a week after I’d arrived in Tanzania from people wondering why I wasn’t in Sydney. People asked me today whether I was still in Tanzania, when I left a week ago.

We shouldn’t be surprised by this. People retweet things said days ago because they’ve only just logged in and scrolled back. People add comments to blog posts from months or years ago, because they’ve just stumbled across them while searching for something on their agenda today.

Despite knowing this, Laurel is disappointed by the lack of instant reaction:

I expected Australian bloggers to get more behind Stil, and I’m a little disappointed they didn’t. A few blog posts on the going away party — we bloggers love boozy tweetups — but no real analysis of the changes that citizen journalism can wrought to this new hybrid of Social News and Social Action.

But one commenter, Just some guy, absolutely nailed it, I reckon: Authenticity. Or rather, the lack thereof. His comment is worth reading in full.

As an outsider — I don’t know any of you people — I have to say that the apparent lack of interest in this project has to do with the failure of Stilgherrian to communicate in an authentic voice.

For someone who, according to the voice he chooses to use in social media, can barely lift the telephone or make it up Enmore Road without a “FFS” about some perceived injustice against his delicate sensibilities, to suddenly become the Mother Theresa of African blogging read as forced, fake, self-censoring and pandering to the politics of his sponsors.

It’s absurd to be harangued for not getting behind the project when, from an objective point of view, all we saw was an endless series of tweets about getting there only to be followed by more tweets about getting out of there and worrying about getting a decent hotel room in Bangkok.

It was ridiculous to find one of Australia’s most cantankerous voices on the internet replaced, suddenly, with an apparently calm acceptance of things we know, from experience, he would never put up with in his day-to-day life in suburban Sydney.

Regardless of how socially significant the project may be — which was never really explained or expressed outside of months of chatter about “sekrit” meetings — its expression read as two-dimensional and insular.

If you genuinely believe that Australian bloggers outside your network should support and promote this kind of international action, you need to back off from the provocative language and engage a real-world audience with something a little more useful. As it stands, it looks like all that happened was a piss-up and a couple of long drives in the African countryside as narrated by Evelyn Waugh on Valium. Got anything better to offer?

Whoever he is, he’s right. I did self-censor. And I did worse. I committed the unforgivable sin of being boring.

From the time of The Gnome Incident, I was stressed about saying something else that might cause problems. Though I had a document in which my editorial independence was agreed there was, as vealmince pointed out weeks ago, inevitably an invisible pressure to conform to The Message simply because ActionAid was paying for my ticket.

This is, of course, precisely the criticism aimed at embedded journalism. And rightly so.

As I said in my previous post, for most of the time in Tanzania I was completely exhausted. And exhausted, I didn’t have the focus to say what I was really thinking and feeling. While I didn’t have time or, often, an Internet link to blog, I did tweet to sustain the presence — but my tweets became banal.

One of the recommendations from Thursday’s debriefing with ActionAid Australia was that the next outreach blogger will need time to recover from jet lag and a less-packed schedule if they’re to write while in the field.

Barry Saunders also nailed it in Social media and social justice:

I’m quite keen to blog about [Project TOTO], but frankly, I’m more interested in hearing the voices of the Tanzanian bloggers. The last thing the blogosphere needs is more middle-class white westerners drowning out other people’s voices.

Hear hear!

Quite frankly, I’m uncomfortable with the slogan “Give poverty a voice”. Poverty already has a voice. Everybody does. What poverty needs is for us to shut the fuck up and listen for a change.

While my longer blog posts are only just starting to appear, we’ve established some valuable human links between Sydney and Dar es Salaam — both through actual voices from Africa in the blog Jambo Tanzania and whatever other stories emerge . It’ll be interesting to see how that evolves.

Update: The following point occurred to me as I was responding to comments. I think it deserves to be pulled up into the body of the post.

Which of these two aims was the real aim of the project?

1. Give poverty a voice.
2. Look at me and tell your friends! I’m giving poverty a voice!

Humans are highly-evolved social animals. I think we have a special part of the brain designed to detect insincere attention-seeking behaviour.

Thanks heaps to ’Pong for the video work (although I did the cutaways which allowed him to edit it). Apologies to Mark Pesce, whose to-camera piece wasn’t recorded properly — although we can see him lurking in the background in his lovely red jumper, and raising his eyebrows quizzically.

Also, I am too fat.

It’s D-1. I depart from Sydney airport in just 29.5 hours. I still have a million things to do. I am incredibly stressed. I hope to write more later today. My Twitter stream will reveal more, however.

If you’ve been following my Twitter stream or read a certain recent blog post, you’ll know that a SEKRIT mission was being plotted. Tonight I can reveal… Project TOTO.

Late this afternoon I received my first briefing note, and it’s reproduced in full over the jump. However in summary, it appears that I’m going to Tanzania on behalf of ActionAid Australia (from 1 June, that’s the new name of Austcare) to report on what I see, and to establish a blog outpost in the local community.

Amongst other things, I’ll be posting daily video diaries. Here’s the first.

As you see, I’m only just starting to get my head around this. I’ve never been to Africa, and certainly not to the kinds of places that ActionAid operates. That’s challenging enough — except that I also have to set up a training program for people I’ve never met from a culture I’ve never encountered.

And deliver “media product” from locations where… well, where Internet bandwidth might not be as plentiful as I’m used to.

My head is exploding.

OK, here’s the briefing I received…and there’s more comment from me at the end.

#SECRETMISSION BRIEFING
19 May 2009

My Dear Stilgherrian,

As you are aware, over the last few weeks you have been drawn into #SECRETMISSION.

To recap, you have already agreed:

1. To be sent to an undisclosed African country;
2. To report on what you find there;
3. To undertake a technology challenge in that country.

Through the use of technology and social networks, you will enable a voice to be heard from this remote destination on an ongoing basis.

I can now confirm this mission is ACTIVE and provide you with further details of your task.

#SECRETMISSION active name is “The Overseas Training Operation” #TOTO.

Your Brief

Client: ActionAid Australia.
Mission: Use every available channel open to you in the fight to end poverty and injustice.
Location: United Republic of Tanzania.
Details: To meet this challenge, you must:

1. Conduct comprehensive physical and psychological preparation.
2. Undertake full briefings to gain a deep understanding of the political, economic and social realities of the target country.
3. Travel to the target country and build rapport with the locals.
4. Report freely on what you find utilising technology in remote terrain. Be warned you may have to face many psychological challenges, be affronted by injustice, social deprivation and cultural diversity you have never experienced in your life.
5. Establish a blog outpost in the local community, complete with all required technology.
6. Train the local community in best-practice blogging to ensure that long after you leave, their voices will continue to be heard loud and clear.

Your mentor for this mission will be Archie Law, CEO, ActionAid Australia. Keep him close to you, you will need his help.

Further details of this mission will be made available to you as we progress.

Good Luck my friend, I will be back in touch with further instructions soon.

Fi Bendall
Director
fiona@bendalls.com.au
+61 2 9948 0007
+61 (0) 431 032 426
Twitter: FiBendall
Sykpe: FiBendall
www.bendalls.com.au
www.digitalintelligence.com.au

There will be daily posts as we plan the mission, and I’ll be providing plenty of material from the field — words, pictures, videos.

This all takes place very, very soon. Although the specific dates haven’t been set yet, Austcare becomes ActionAid Australia on 1 June, and obviously this project is part of the “new” organisation’s launch — even though Austcare has been around since 1967.

There’s lots of ways you can follow my journey…

… although calling it my “journey” inspired a dear friend to pronounce that sending me on this mission is “Australian Idol meets South Park.” Well screw you, Mark!

Oh.

I see what you mean.

Anyway…

• Follow me on Twitter. I’ll tag everything related to this project with the hashtag #toto.
• Follow this blog. There’s a specific RSS feed for category “Project TOTO”. [Update Wednesday 20 May, 8.05am: If you subscribed to this RSS feed before now, you'll actually have subscribed to the "Arts" category. That'll teach me to test things at night. I'm a morning person! It's working now.]
• And more methods will come soon… like Flickr.

We’re also looking for sponsors who can help us out with equipment or services, and later up I’ll probably pass the hat for donations to ActionAid Australia and ask how you can help build community support. But all in good time. For now, um, whaddyathink?

(Oh, yes, the whole TOTO thing was inspire by this song. Obvious and lame, I know. And in the context of what I’ll probably encounter, wildly inappropriate. But you can’t pin that one on me.)

[Photo: Giraffe and Lake Manyara National Park, Tanzania, by Fanny Schertzer.]