iphone

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Stilgherrian’s links for 15 August 2008 through 16 August 2008:

  • iUSBCam | Ecamm Network: Software to make a USB camera work with Mac OS X as a webcam, not just Firewire cameras or the built-in iSight. I haven’t tried it yet.
  • Down for everyone or just me?: Sick of people asking you whether some website is “down” for you as well? Point them here.
  • CNN: Is Obama the Anti-Christ? | YouTube: A CNN compilation of US news reports speculating that US presidential candidate Barack Obama is the Anti-Christ. The proof? That there are 900,000 Google search results for “obama anti-christ”. And this makes it 900,001. Idiots.
  • Oz-IA/2008: Australia’s Information Architecture conference, to be held in Sydney on the weekend of 20-21 September. I’ve been invited to go and do some live stuff. Should I?
  • What’s Behind the iPhone 3G Glitches | BusinessWeek: A discussion of possible causes behind complaints of dropped calls and choppy Internet connections… and of course Apple’s usual denial of any problem and no further comment.
  • The Unclutterer Workspaces Pool | Flickr: A group pool of folks showing off their elegantly uncluttered workspaces. My desk cannot appear here.

I’ve been too busy during business hours to phone Vodafone about their surprise bill. That’ll have to happen on Monday now, unless today goes remarkably well. However there’s plenty of discussion in the comments, including links to new iPhone plans from Virgin Mobile, Telstra and the 3 Network.

01 August 2008 by Stilgherrian | Permalink

Vodafone Logo

I’ve previously called Vodafone “brain-dead” because they don’t redirect the misspelt version of their web address and couldn’t respond intelligently when I told them about it. But now… [sigh]

A fortnight ago there was confusion over Vodafone’s plans for the iPhone. Were data charges included in the cap or not? Vodafone’s “explanation” seemed to contradict their published terms a conditions.

Even though all their previous plans allowed data to be included within the cap, billed at $1 per 5 minutes of connection, Vodafone reckons that for the iPhone it’s billed separately. Can anyone give a rational explanation for why the data should be more expensive if the device happens to be an iPhone?

Other than price-gouging, that is.

After all, if your mobile device is a laptop they’ll sell you 5GB/month for $39! Given that Telstra and Optus had already announced their pricing, Vodafone could have scooped them both with a better package, rather than looking like a greedy also-ran.

So with this background, I was… erm… thrilled to receive my phone bill this month.

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Crikey logo

[This article was first published in Crikey yesterday. As I write this, the affected MobileMe customers are still without email.]

As the hype surrounding the god-like iPhone slowly, oh so slowly fades, a problem emerges from the shadows…

Apple’s subscription email service .Mac was rebranded MobileMe to coincide with the iPhone 3G launch. Existing customers have been moved to the new platform, but for some (Apple claims 1%) it’s a disaster. They’ve been unable to use email for five days — not from their Macs, not from their iPhones, not via the web. And that’s not the only problem. As .Mac user Ed Dale said, “Not pleasant to log in and see four years of mail gone.”

Crikey‘s First Dog on the Moon, also a MobileMe-er, says “it’s been crap”.

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If you missed last night’s episode of Stilgherrian Live Alpha you’ll find it online at Ustream.

18 July 2008 by Stilgherrian | 4 comments

There was plenty of discussion on Twitter last night about Vodafone’s iPhone plans. Yesterday we thought that data outside the “included” amount was still billed within the cap. But then people started reading Vodafone’s confusing and legalistic Terms & Conditions and got confused. I contend that failing to clearly state the price of your services is in breach of the Trade Practices Act — and if a dozen smart people can’t answer the simple question, “What will I be charged for 5GB of data?” then the T&Cs are misleading, I say. Stay tuned.

12 July 2008 by Stilgherrian | 12 comments

Is Vodafone Australia so stupid that they didn’t promote the most attractive part of their iPhone plans? Mark Pesce went a-hunting today and found that on the business plans, yes, the “included data” is a small 250MB or 500MB or whatever — but data usage after that point is billed at 12c/megabyte inside the monthly cap. He Twittered this news [1, 2, 3, 4] earlier today, but you should check the Terms & Conditions yourself before signing up. [Update: You should definitely read the follow-up post before proceeding.]

11 July 2008 by Stilgherrian | 2 comments

While my piece about iPhone data plans brings you the disturbing imagery of Telstra’s Sol Trijillo bending over for Steve Jobs, Mark Pesce’s iPhail is blunt about telcos’ data plans and offers another possibility — creating our own data-friendly telco.

Mark reckons all three carriers offering iPhone have completely failed to recognise the pent-up demand for the device, and the way it will change network usage.

A typical example is Optus’ plan (general consensus holds that Optus has the most generous plans of the three carriers), which provides a maximum of 1GB of internet usage per month — for a hefty $179.

Let’s run some numbers here. The front page of the Sydney Morning Herald clocks in at just about a half a megabyte. That’s fat, but also fairly typical. The widespread deployment of broadband has lead to a proliferation of media-rich pages. Now, if I hit the SMH page (or a similar site) sixty times a day, I’d reach my 1GB cap. Add in any Google Maps activity, or push email, or what have you, and the figure could easily double. Now, instead of $179/month, I’d have that bill plus potentially hundreds of dollars in data charges.

On the other hand, if I wanted to buy 3G mobile data service for my MacBook Pro from Optus, they’d give me a cute little USB dongle with the Hauwei 3G/HSDPA modem and SIM card, plus 5GB of data — and it would cost me only $39.99 a month.

Have I missed something here? After all, data is data. The network usage for the dongle is completely indistinguishable, as far as the network is concerned, from the iPhone 3G.

Mark’s conclusion is that there’s an “iPhone tax”.

Not only are we asked to pay a premium to purchase iPhone 3G, we will also be paying a premium to receive every bit of data on iPhone 3G.

The solution, he says, is to start our own MVNO, or Mobile Virtual Network Operator.

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Photo of iPhone

Australia’s mobile phone carriers may not completely grok Apple’s new iPhone 3G, but they know it’ll bring them customers — because they’re all scrambling to be Steve Jobs’ iPhone bitches. It’s an embarrassing spectacle.

Three carriers have announced packages available from tomorrow: Telstra, Optus and Vodafone. (Presumably 3, who’ve been asking their customers to beg for iPhones, haven’t bent over far enough.) There’s a comparison over at news.com.au.

According to my sources, all three Aussie telcos have bent over even further than US carrier AT&T. Apple already demands a bigger subsidy from carriers than other smartphone manufacturers. In the US, for example, AT&T pays Apple US$325 per unit compared with the usual $200 or so. However two individuals working within Telstra confirm that all three telcos offering iPhone here are also paying Apple an ongoing percentage of revenue. AT&T has escaped that revenue-sharing deal, but not the Aussies — and that’s presumably reflected in the somewhat disappointing plans on offer.

All three Australian carriers have missed the key point. Yes, iPhone can make phone calls. But its true role is a pocket-sized internet-connected computer.

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Stilgherrian’s links for 05 July 2008 through 08 July 2008, gathered with string and glue:

  • The State of the Web – Summer 2008: A million people mentioned this fine commentary on the current state of the web. Nice work.
  • Future of Media Summit 2008 | Future Exploration Network: The third annual Future of Media Summit will be held simultaneously in Silicon Valley on 14 July and Sydney on 15 July. Why was I not told about this? OK, time to scam…
  • TuneRanger | Acertant: A tool to synchronise, copy or merge multiple iTunes libraries and iPods over the network. Available for both OS X and Windows. US$29, with 30-day free trial.
  • Mercury Messenger: Client software for MSN Messenger written in Java and runnable on OS X, Windows and Linux. Allows you to use the Mac's built-in iSight camera for video chats, unlike Microsoft's own software.
  • Scrivener | Literature and Latte: Word processors are for processing words. Like processed cheese. If you CREATE words, then you need a writing tool. Scrivener is just that, for OS X only.
  • iPhone in Australia – now for the bad news | Web Directions: A comprehensive analysis of the available data plans to support iPhone in Australia. Recommends NOT getting an iPhone yet to force carriers to lift their game.

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