[This is the second in a series of three articles to help people understand how internet hosting services work from a business perspective. They're written for my small business clients over at Prussia.Net as part of a review of our own internet hosting service, but I'm hoping they'll be of general interest. Enjoy.]

As I explained yesterday, the big cost in providing internet hosting is paying humans to provide support. However there are still some technical factors that affect the price, and that’s what we’re looking at today.
Most internet hosting customers would be familiar with the usual measures: the amount of storage space you get and the amount of data transfers (“bandwidth”) per month. Those raw measures of capacity are certainly important. You need enough capacity to meet your needs. But you also need to consider performance, reliability, scalability and flexibility.


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