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	<title>Stilgherrian &#187; virgin mobile</title>
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	<link>http://stilgherrian.com</link>
	<description>All publication is a political act. All communication is propaganda. All art is pornography. All business is personal. All hail Eris. Vive les poissons rouges sauvages!</description>
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	<itunes:summary>All publication is a political act. All communication is propaganda. All art is pornography. All business is personal. All hail Eris. Vive les poissons rouges sauvages!</itunes:summary>
	<itunes:author>Stilgherrian</itunes:author>
	<itunes:explicit>no</itunes:explicit>
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		<title>Stilgherrian &#187; virgin mobile</title>
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		<title>Experiencing the Desire, part 1</title>
		<link>http://stilgherrian.com/internet/experiencing-the-desire-1/</link>
		<comments>http://stilgherrian.com/internet/experiencing-the-desire-1/#comments</comments>
		<pubDate>Sun, 16 May 2010 07:04:49 +0000</pubDate>
		<dc:creator>Stilgherrian</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[badoptus]]></category>
		<category><![CDATA[ben bevins]]></category>
		<category><![CDATA[desire]]></category>
		<category><![CDATA[htc]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[macbook pro]]></category>
		<category><![CDATA[next g]]></category>
		<category><![CDATA[optus]]></category>
		<category><![CDATA[telstra]]></category>
		<category><![CDATA[telstradesire]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[virgin mobile]]></category>

		<guid isPermaLink="false">http://stilgherrian.com/?p=6899</guid>
		<description><![CDATA[I&#8217;m reviewing the HTC Desire smartphone as part of the Telstra HTC Desire Social Review program. Telstra has given 25 people, including me, a free HTC Desire handset as well as a bunch of credit on their Next G mobile network to provide &#8220;a mix of opinions and perspectives&#8221; on this so-called &#8220;superphone&#8221;. Before we [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.htc.com/www/product/desire/overview.html"><img src="http://stilgherrian.com/wp-content/uploads/2010/05/htc_desire_350w.jpg" alt="" title="Photograph of HTC Desire smartphone: click for official product page" width="350" height="259" class="alignright size-full wp-image-6900" /></a></p>
<p><strong>I&#8217;m reviewing the <a href="http://www.htc.com/www/product/desire/overview.html">HTC Desire</a> smartphone as part of the <a href="http://exchange.telstra.com.au/2010/05/14/25-reviewers-announced-telstra-htc-desire-social-review/">Telstra HTC Desire Social Review</a> program.</strong></p>
<p>Telstra has given 25 people, including me, a free HTC Desire handset as well as a bunch of credit on their <a href="http://www.telstra.com.au/mobile/nextg/">Next G mobile network</a> to provide &#8220;a mix of opinions and perspectives&#8221; on this so-called &#8220;superphone&#8221;.</p>
<p>Before we received our phones, we were asked to explain our expectations of the Desire. &#8220;We will be interested to compare this to your thoughts after the review,&#8221; said Telstra.</p>
<p>Here&#8217;s what I said:</p>
<blockquote><p>HTC Desire is a &#8220;superphone&#8221;, eh? It should therefore integrate quickly and reliably into my workflows, and have the grunt to last a long working day. I reckon it could replace my laptop for staying in touch, coordinating my business and gathering media when I&#8217;m away from my desk. <a href="http://en.wikipedia.org/wiki/Android_%28operating_system%29">Android</a>&#8216;s meant to be &#8220;open&#8221;, so it should let me do things the way I want. I should beat my current <a href="http://en.wikipedia.org/wiki/Nokia_N96">Nokia N96</a> in every way.</p></blockquote>
<p>Us reviewers will be using the hashtag <strong>#telstradesire</strong> so you can <a href="http://search.twitter.com/search?q=telstradesire">find our tweets</a>, and Telstra will lead our discussions through a series of posts at <a href="http://exchange.telstra.com.au/author/ben-bevins">Ben Bevins&#8217; blog</a> starting on Wednesday.</p>
<p><strong>I&#8217;ve only just started to use the Desire. But here&#8217;s my initial impressions, along with a bit more information about what I hope to be able to do.</strong></p>
<p>First up, despite the <a href="http://www.smh.com.au/digital-life/mobiles/iphone-killer-lands-at-last-20100408-rsub.html">annoying hype about the Desire being an &#8220;iPhone killer&#8221;</a> &#8212; why does everything have to be expressed in terms of mortal combat? &#8212; I won&#8217;t be comparing it with the iPhone. Mostly because I don&#8217;t have an iPhone. I also figure there&#8217;ll be other reviewers doing that particular comparison.</p>
<p>What I <em>will</em> be doing is seeing how much day-to-day work and play can be done on the Desire, leaving my MacBook Pro untouched.</p>
<p>Obviously there&#8217;s plenty the Desire <em>won&#8217;t</em> be suitable for, such as writing long articles and editing podcasts. But I&#8217;m guessing it&#8217;ll be fine for <a href="http://stilgherrian.com/twitter">my extensive use of Twitter</a>, quickly checking email and some routine web browsing. It&#8217;ll be interesting to see whether it can be used for lengthy reading sessions, managing my business through <a href="http://www.basecamphq.com/">Basecamp</a>, <a href="http://www.kayako.com/solutions/supportsuite/">Kayako SupportSuite</a>, <a href="http://saasu.com/">Saasu</a> for accounting, and <a href="http://wordpress.org/">WordPress</a> and <a href="http://cpanel.net/">cPanel</a> for the various websites I maintain.</p>
<p>I&#8217;ll also be seeing how good the camera is, for both stills and video.</p>
<p><strong>I fired up the Desire, so to speak, on Friday and used it randomly for two days. My impressions?</strong></p>
<ol>
<li>The industrial design is good. The Desire sits neatly in the hand. The only annoyance is that I keep hitting the volume control with my left thumb. Maybe I&#8217;m holding it wrong.</li>
<li>There is no HTC synchronisation software for Mac, only Windows. Grrr. Have they just assumed that Mac owners will automatically get an iPhone and thrown in the towel?</li>
<li>The 1GHz Qualcomm Snapdragon processor is nominally  four time as fast as the Dual ARM 9 264MHz in my N96, but the Desire feels <em>much</em> faster than that. Scrolling is fast, smooth and responsive, as is zooming in and out of web pages.</li>
<li>The built-in Twitter client, HTC Peep, didn&#8217;t seem capable of managing my heavy Twitter usage. I&#8217;ve installed the official <a href="http://blog.twitter.com/2010/04/twitter-for-android-robots-like-to.html">Twitter for Android</a> client and I&#8217;m much happier.</li>
<li>I&#8217;m so pleased to be back on the fast, reliable Next G network, rather than the shoddy Optus network through my current provider Virgin Mobile. Using the two networks side by side while on the train on Friday, Next G was there &#8212; even through some tunnels &#8212; while Optus dropped back back to 2G or even no connectivity at all in some railway cuttings.</li>
<li>I&#8217;m worried about battery life. Even with Bluetooth and Wi-Fi and GPS turned off, it took just five hours for the battery level to drop to 50% when out and about yesterday. That&#8217;s a bunch of Twitter and occasional web browsing over drinks. Maybe I can manage the power better.</li>
<li>Browsing the <a href="http://www.android.com/market/">Android Market</a> is clear and simple, as is downloading and installing apps. Google Maps was the second download after Twitter for Android, and again the software is fast and responsive.</li>
<li>I&#8217;ve set up one email account to use IMAP to synchronise back to my own server at <a href="http://prussia.net/">Prussia.Net</a>. It only synchronises the Inbox, not the Sent mail. I moved an email to Trash, but it disappeared entirely. This doesn&#8217;t inspire confidence.</li>
</ol>
<p>I&#8217;m about to travel across town for dinner, and I&#8217;ll play along the way. And tomorrow will be my first workday with the Desire. So to speak. That name is just so lame. I&#8217;m not sure whether I&#8217;ll migrate the rest of mye email just yet, but we&#8217;ll see how I go with everything else.</p>
<p>[<strong>Disclosure:</strong> <em>I have been given a HTC Desire handset by Telstra free of charge to review. The comments expressed by me reflect my user experience and personal opinion.</em>]</p>
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		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>The pleasure and (minor) pain of Telstra Next G</title>
		<link>http://stilgherrian.com/internet/the-pleasure-and-minor-pain-of-telstra-next-g/</link>
		<comments>http://stilgherrian.com/internet/the-pleasure-and-minor-pain-of-telstra-next-g/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 02:20:53 +0000</pubDate>
		<dc:creator>Stilgherrian</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[3]]></category>
		<category><![CDATA[3g]]></category>
		<category><![CDATA[bathurst]]></category>
		<category><![CDATA[beer]]></category>
		<category><![CDATA[bluetooth]]></category>
		<category><![CDATA[cowra]]></category>
		<category><![CDATA[hsupa]]></category>
		<category><![CDATA[macintosh]]></category>
		<category><![CDATA[n80]]></category>
		<category><![CDATA[n96]]></category>
		<category><![CDATA[next g]]></category>
		<category><![CDATA[nokia]]></category>
		<category><![CDATA[optus]]></category>
		<category><![CDATA[sierra wireless]]></category>
		<category><![CDATA[telstra]]></category>
		<category><![CDATA[virgin mobile]]></category>
		<category><![CDATA[vodafone]]></category>

		<guid isPermaLink="false">http://stilgherrian.com/?p=4047</guid>
		<description><![CDATA[Over the last few months, I&#8217;ve been trialling Telstra&#8217;s Next G mobile broadband as part of an experimental &#8220;technology seeding program&#8221;. Despite my initial doubts, I&#8217;ve been impressed. Previously I&#8217;d been using Vodafone 3G, tethering my MacBook Pro via Bluetooth to a Nokia N80. It worked just fine. I subsequently moved to a Nokia N96 [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.telstra.com.au/nextg/"><img src="http://stilgherrian.com/wp-content/uploads/2009/04/nextg_card_350w.jpg" alt="Photograph of Telstra Next G cardbus modem in my MacBook Pro, with a pint of Kilkenny nearby" title="nextg_card_350w" class="alignright size-full wp-image-4048" /></a></p>
<p><strong>Over the last few months, I&#8217;ve been trialling Telstra&#8217;s <a href="http://www.telstra.com.au/nextg/">Next G mobile broadband</a> as part of an experimental &#8220;technology seeding program&#8221;. Despite my initial doubts, I&#8217;ve been impressed.</strong></p>
<p>Previously I&#8217;d been using <a href="http://www.vodafone.com.au">Vodafone</a> 3G, tethering my MacBook Pro via Bluetooth to a <a href="http://europe.nokia.com/phones/n80">Nokia N80</a>. It worked just fine. I subsequently moved to a <a href="http://europe.nokia.com/link?cid=PLAIN_TEXT_1204387#/main/landing">Nokia N96</a> and <a href="http://www.virginmobile.com.au">Virgin Mobile</a>, which uses the <a href="http://www.optus.com.au">Optus</a> network under the hood. <a href="http://badoptus.wordpress.com/">It&#8217;s terrible</a>. I made a big mistake.</p>
<p>But that&#8217;s a story for another time&#8230;</p>
<p><strong>Sure, Next G is the most expensive mobile broadband out there. But it&#8217;s also the best. Clearly.</strong></p>
<p>On our <a href="http://stilgherrian.com/media/safely-home-in-sydney/">road trip</a>, we could use Next G almost all the way from Cowra back through Bathurst to Sydney. Yes, the signal dropped out as we drove through hilly areas, as you&#8217;d expect. But the data link automatically reconnected once it found a new cell &#8212; <em>with the same IP address!</em></p>
<p>Seriously. Here I was in a moving car, running a ping and watching YouTube videos. The link dropped out. It reconnected. And when it did, perhaps six minutes later when the terrain sorted itself out, the video started playing from where it left off. Pings resumed with the very next packet number in the sequence &#8212; albeit with ping times of over 370 <em>thousand</em> milliseconds.</p>
<p>In another test, the data link kept the same IP address while I caught a train from Newtown across Sydney Harbour to Pymble. In CityRail&#8217;s loop under the Sydney CBD, there was no signal in the tunnels, but the link came back up within seconds of arriving at a station.</p>
<p><strong>Somebody did some great network engineering. They deserve a pat on the back.</strong></p>
<p>But what else?</p>
<p><strong>The Good:</strong></p>
<ul>
<li><strong>Next G is fast.</strong> My card was set to use HSUPA, i.e. increased upload speed at the expense of downloads. In central and inner west Sydney, I consistently got 6Mb/s download and sustained 1M/s upload. The network was nominally rated at 14Mb/s</li>
<li><strong>Coverage is good.</strong> As an example, we got a clean data link while 7km out of Cowra in a location where Vodafone was marginal and Hutchison/3 was dead.</li>
<li><strong>Dropouts were minimal.</strong> I could rely on being able to do sustained uploads or downloads.</li>
</ul>
<p><img src="http://stilgherrian.com/wp-content/uploads/2009/04/nextg_error_350w.jpg" alt="Screenshot of Next G login showing PPP connection error" title="nextg_error_350w" class="alignright size-full wp-image-4055" /></p>
<p><strong>The Bad:</strong></p>
<ul>
<li><strong>It takes two attempts to connect.</strong> PPP authentication usually times out on the first attempt. It&#8217;s usually fine on the second. But it <em>is</em> irritating.</li>
<li><strong>The Mac user interface is pig ugly and lacks vital features.</strong> This isn&#8217;t <em>directly</em> Telstra&#8217;s fault. <a href="http://www.sierrawireless.com/">Sierra Wireless</a>, who make the card, need a good hard slap. There&#8217;s simply no excuse for not providing a full-featured Mac interface for a mobile product. Telstra, please make that a selection criterion!</li>
<li><strong>Occasionally, you&#8217;ll roam to 3&#8242;s network.</strong> There&#8217;s a peering agreement whereby <a href="http://www.three.com.au">3 Mobile</a> users roam to Next G cells when their own aren&#8217;t available &#8212; great outside the major cities. But the downside is that you can also roam off Next G to 3 if you&#8217;re closer to a 3 cell &#8212; as shown in the picture. Apparently you can turn off this feature by setting the card to only use Next G&#8217;s 850MHz frequencies &#8212; but that option isn&#8217;t available in the Mac interface, only Windows. The card is now stuck on 3 and I can&#8217;t change it back. Fail.</li>
</ul>
<p><strong>The Unknown:</strong></p>
<ul>
<li><strong>What&#8217;s the customer service like?</strong> I dealt directly with a Telstra market development manager, so I was spoilt. If you use Next G, do you also get Telstra&#8217;s traditionally-shitful customer service? I have no idea.</li>
</ul>
<p>Yes, Next G is one of those cases where you get what you pay for. But if you want to actually <em>use</em> mobile broadband instead of swearing at it, it&#8217;s probably worth the cost.</p>
<p><strong>Dear Optus, Vodafone and 3, if you&#8217;d like me to re-visit my opinions of your own products, I&#8217;m more than happy to give them a trial too. You know where to find me.</strong></p>
]]></content:encoded>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Vodafone delay</title>
		<link>http://stilgherrian.com/internet/vodafone-delay/</link>
		<comments>http://stilgherrian.com/internet/vodafone-delay/#comments</comments>
		<pubDate>Thu, 31 Jul 2008 22:14:14 +0000</pubDate>
		<dc:creator>Stilgherrian</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Notes]]></category>
		<category><![CDATA[3g]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[telstra]]></category>
		<category><![CDATA[virgin mobile]]></category>
		<category><![CDATA[vodafone]]></category>

		<guid isPermaLink="false">http://stilgherrian.com/?p=1807</guid>
		<description><![CDATA[I&#8217;ve been too busy during business hours to phone Vodafone about their surprise bill. That&#8217;ll have to happen on Monday now, unless today goes remarkably well. However there&#8217;s plenty of discussion in the comments, including links to new iPhone plans from Virgin Mobile, Telstra and the 3 Network.]]></description>
			<content:encoded><![CDATA[<p><strong>I&#8217;ve been too busy during business hours to phone Vodafone about their <a href="http://stilgherrian.com/internet/vodafone-are-you-completely-brain-dead/">surprise bill</a>.</strong> That&#8217;ll have to happen on Monday now, unless today goes remarkably well. However there&#8217;s plenty of discussion in the <a href="http://stilgherrian.com/internet/vodafone-are-you-completely-brain-dead/#comments">comments</a>, including links to new iPhone plans from Virgin Mobile, Telstra and the 3 Network.</p>
]]></content:encoded>
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