Algorithms and the Filter Bubble: UTS guest lecture

Diagram of the Australian political Twitterverse: click for article "Twitter mapping and how we choose our own adventure"On Monday I’m delivering a guest lecture at the University of Technology Sydney. “Algorithms and the Filter Bubble” is the supplied title, and in theory I’ll be looking at Google (and friends), big data and personalised news filtering.

The students — who are, I’m told, “first and second year students who are at the beginning of their media studies degrees” — have been given some pre-reading: Eli Pariser’s book The filter bubble: what the Internet is hiding from you (specifically the chapter “The User is the Content”, pages 47-76 in the edition I’ve seen; check the Wikipedia summary), and David Beer’s paper “Power through the algorithm? Participatory web cultures and the technological unconscious”. I’m about to read them myself.

But I reckon the bleeding-edge action here is in advertising, not news, and especially the comprehensive data mining that allows, for example, Target in the US to figure out that a woman is pregnant just by her shopping list.

After I discussed these topics with the lecturer, I sent her a list of related material I’d written. I believe this has been sent to the students.

I also linked to my presentation at Consilium 2012: Social media is destroying society? Good!

Since then, ProPublica has posted an excellent article, Everything We Know About What Data Brokers Know About You.

I don’t know if non-students are allowed in, but the lecture is on Monday 25 March at 1300 AEDT in Room 56, Level 3, Building 6 (Peter Johnson Building), University of Technology Sydney, 702-730 Harris Street, Ultimo. In any event, I’ll be recording it and will post the audio and transcript here in due course.

For now, though, I suppose I should write the damn thing.

Two podcasts on Telstra’s web monitoring ultragaffe

A couple weeks ago Telstra was caught monitoring the web browsing done by customers of its Next G mobile network and reporting them to an overseas company, Netsweeper. I’m writing more about this soon, so here’s some background so I can link to it.

Josh Taylor explained the story for ZDNet Australia, I did for Crikey, and of course there were others. In brief, though, Telstra told Netsweeper what URLs were being visited by Next G customers — in theory with any personally-identifiable information removed — so Netsweeper could discover new web content and classify it for the content filtering system they were developing for Telstra.

It’s a bit wrong. Telstra stopped the project quick smart. But some people, including me, reckon the situation is rather more serious.

Geoff Huston, chief scientist of regional internet registry Asia-Pacific Network Information Centre (APNIC), reckons it’s so far outside the law that law enforcement agencies should be getting involved. As a common-carrier telco, Telstra is in a privileged position. It shouldn’t be reporting anything about any aspect of digital communications to third parties, except as strictly required under law, just as it can’t do anything with analog phone calls.

Huston explained his views in a blog post, All Your Packets Belong to Us, and discussed it with me on this week’s Patch Monday podcast, Hands off our packets, it’s the law.

You can hear Telstra’s PR response on Phil Dobbie’s Twisted Wire podcast, Is your phone watching you?

(Neither of those podcasts are yet appearing in iTunes or other podcast application feeds. On Monday ZDNet Australia was merged into a new global content management system and the podcast feeds broke. I know the CBS Interactive technicians know it’s a problem, but I don’t have an ETA on when it might be fixed yet.)

On Tuesday, Whirlpool had what purported to be an internal Telstra memo from chief executive David Thodey, who seemed to agree that they’d very much crossed the line.

That’s why I want to remind everyone that privacy is not an aspiration at Telstra — it is an essential requirement and our license to operate.

Privacy at Telstra is everyone’s responsibility. We have to do better.

Now there’s some complicated issues in all this. I’ll be exploring them in the coming week. Meanwhile, do listen to those two podcasts and have a bit of a think.

CSO: Voluntary filtering removes the controversy

My first op-ed for CSO, “The Resource for Data Security Executives”, has just been posted. It’s voluntary ISP-level internet filtering, but a different angle from my Crikey piece earlier today.

After nearly four chaotic years, Australia’s internet filtering scheme is finally coming together in a way that makes sense technically and politically, if not necessarily for effective child protection.

The chaos wasn’t all communications minister Senator Stephen Conroy’s fault. The “clean feed” was announced as Labor policy back in March 2006 by then-leader Kim Beazley. ISPs would filter out the nasties hosted overseas, where they couldn’t be hit with a takedown notice from the Australian Communications and Media Authority (ACMA).

But Conroy’s name was on Labor’s Plan for Cyber-safety published just five days out from the federal election in late 2007, and once in government it was Conroy’s job to explain that plan and sell it to voters. Everyone presumably imagined it’d be a protect-the-kiddies no-brainer.

Problem was, neither the plan not Conroy’s explanations were clear…

As I say, it’s my first outing for CSO, but if all goes according to plan there’ll be more. And in case you’re wondering, CSO is a job title. Chief Security Officer.

Crikey: Internet filtering isnt compulsory, but…

Over at Crikey I’ve written a summary of what’s happening with Australia’s internet filter.

Australia’s mandatory internet filtering by internet service providers (ISPs) won’t happen for at least two years. But we’re getting filtering anyway. Voluntarily. By ISPs. Next month…

Telstra and Optus are expected to have their filters ready within weeks, although the situation with Primus is unclear…

The Internet Industry Association (IIA) is also about to release a voluntary industry code that would see an estimated 80% to 90% of Australian internet connections filtered by the Interpol blacklist over the next year. Attempts to access domains on the list would be redirected to an Interpol block page.

Overall, I reckon the process that’s now unfolding could well result in the gvernment’s planned mandatory ISP-level filtering disappearing off the table entirely.

As a bonus link, here’s Interpol’s explanation of their “worst-of” blacklist of child exploitation material.