
I’ve previously called Vodafone “brain-dead” because they don’t redirect the misspelt version of their web address and couldn’t respond intelligently when I told them about it. But now… [sigh]
A fortnight ago there was confusion over Vodafone’s plans for the iPhone. Were data charges included in the cap or not? Vodafone’s “explanation” seemed to contradict their published terms a conditions.
Even though all their previous plans allowed data to be included within the cap, billed at $1 per 5 minutes of connection, Vodafone reckons that for the iPhone it’s billed separately. Can anyone give a rational explanation for why the data should be more expensive if the device happens to be an iPhone?
Other than price-gouging, that is.
After all, if your mobile device is a laptop they’ll sell you 5GB/month for $39! Given that Telstra and Optus had already announced their pricing, Vodafone could have scooped them both with a better package, rather than looking like a greedy also-ran.
So with this background, I was…erm… thrilled to receive my phone bill this month.



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