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Weekly Wrap 47

A weekly summary of what I’ve been doing elsewhere on the internets. Thanks to the collision of Easter and Anzac Day to create a very long weekend indeed, there were only three official workings days.

Podcasts

There was no Patch Monday podcast because Monday was a public holiday. However I did record the key interviews for the next two episodes. That’s the furthest ahead I’ve ever been.

Articles

  • Tired Microsoft delivers solid profits, for now, for Crikey, which as you might imagine is a commentary on the company’s quarterly results.
  • I also wrote a piece for ZDNet Australia that should be published tomorrow, and my first two opinion pieces for an outlet that… well… I’ll tell you about that next week.

Media Appearances

  • On Wednesday I was interviewed by Carol Duncan on ABC Radio 1233 Newcastle about the security breach of Sony’s PlayStation Network. The audio is available at the ABC website.
  • I was interviewed on the same subject by the OzSpot gaming podcast, a production of CBS Interactive’s GameSpot.

    • [Update 8 May 2011: The direct link to the podcast doesn’t work. You’ll have to scroll down the list of episodes in the “archive” section on the right to find the one for 26 April.]

  • On Thursday I was interviewed by John Kenneally and Jane Doyle on Adelaide radio FIVEaa about… the Sony PlayStation Network hack. There’s no audio published at their website. Should I post my copy, do you think?

Corporate Largesse

None.

Elsewhere

Most of my day-to-day observations are on my high-volume Twitter stream, and random photos and other observations turn up on my Posterous stream. The photos also appear on Flickr, where I eventually add geolocation data and tags.

[Photo: Road to Bunjaree Cottages, taken earlier today. This is one of the dirt roads leading to Bunjaree Cottages, which is where I’ve been staying off and on for the last three months. This isn’t the official road to take, as for a short distance it crosses through private property, but it’s the way I usually take when walking into Wentworth Falls.]

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On stage for the Microsoft Politics & Technology Forum

I’ve attended the previous two Microsoft Politics & Technology Forums in Canberra as their guest, but this year there’s a difference. I’ll be on stage. The date is 1 June 2011. The venue is the Parliament House Theatrette. And it’s free.

The theme is Do we trust the internet? That’s all about openness and transparency in politics.

Technology and politics is more interwoven than ever before.

We’ve seen sensitive government information being revealed on Wikileaks, and mobilisation of communities across the Middle East using social media resulting in regime change in Tunisia, Egypt and unrest in Libya and Bahrain.

The first social media election in the UK saw an incoming Conservative Coalition government, overturning 13 years of Labor rule. David Cameron’s Conservative party trumped other parties in social media campaigning.

The Australian Government has its own Declaration of Open Government, a central recommendation of the Government 2.0 Taskforce. The declaration promotes “greater participation in Australia’s democracy, and is committed to open government based on a culture of engagement, built on better access to and use of government held information, and sustained by the innovative use of technology.”

This and much more will be discussed when UK’s leading political blogger Iain Dale (pictured) will be addressing Microsoft’s 3rd Politics and Technology Forum: Openness and Transparency in Politics. The Forum is supported by Open Forum.

Iain Dale will then participate in a panel discussion of distinguished speakers including Senator Kate Lundy, Parliamentary Secretary to the Prime Minister; Joe Hockey MP, Shadow Treasurer; Stilgherrian; and Microsoft’s Gianpaolo Carraro. The event MC is Mark Pesce.

I’m particularly amused by the facts that I’m “distinguished” and that I’m not explained by any job title or description. I am self-explanatory. Or possibly indescribable.

It’ll cost you nothing to register for this free event, but you’ll need to use the SEKRIT ticket code. Which is “dale”.

Previous Microsoft Politics & Technology Forums

The first Forum was in 2008. Thanks to Microsoft’s Nick Hodge, you can view videos of Matt Bai’s keynote address, Panel 1 on Blogging, social networks, political movements and the media with Annabel Crabb, Peter Black and Mark Textor, and Panel 2 on Politics 2.0: information technology and the future of political campaigning with Joe Hockey, Senator Andrew Bartlett, Senator Kate Lundy and Antony Green.

During this first event, I provided commentary via Twitter and was, um, generally helpful to the discussion from the audience. My most important outburst is during the first panel discussion, though I can be heard but not seen. I have yet to dig the tweets out of Twitter’s archive.

The second Forum was in 2009, with the theme “Campaigning Online”. I did a live blog, and later turned my notes of Joe Trippi’s keynote address into the post Notes on Obama’s election campaign.

I daresay there are videos somewhere, but I couldn’t be arsed looking for them just now.

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Covering the AusCERT 2011 Conference on the Gold Coast

In just 11 9 days, I kick off a week and a half of travel. I’ve already mentioned that on 9 May I’m heading to San Francisco for NetSuite’s SuiteWorld event. The very day that I return to Sydney, 15 May, I’m leaving again for the Gold Coast to cover the AusCERT 2011 information security conference as part of the ZDNet Australia team for CBS Interactive.

I haven’t even begin to think about what’s happening there. I’m assuming that a production meeting some time this coming week will help. But I figured I should at least mention it in case you’re going and want to meet up.

I do know that the following Monday’s episode of the Patch Monday podcast will include material from AusCERT. But I’m also doing news-cycle journalism, because in essence I’m filling the gap in ZDNet’s coverage created by journalist Darren Pauli leaving to start his new job as editor of SC Magazine. So there’ll be plenty for me to do. It’ll be hectic.

[Updated 9.50pm: Edited to show the correct number of days until I leave. See, I’m so stressed I can’t even count.]

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Livestream’s depressing obsession with celebrity

Hey Livestream, your This Week On Livestream email depresses me. Every time it arrives it looks like you still reckon the most worthy thing to aspire to is being an old-fashioned broadcast TV network. Stars, celebrities, musicians, TV chefs, sportspeople, American Idol contestants, and this week — yay! — a royal wedding.

In other words, you’re promoting Livestream as being a wonderful new source of video, so very different from TV, by pointing to the exactly the kinds of people and things we can already see on TV. Gosh, there’s a unique selling proposition!

Now I get that you need to attract the attention of the great unwashed masses. Even though the royal wedding will probably be available on free-to-air and pay TV everywhere on the goddam planet, you still feel the need to wrap your lips around that revenue tit just like every other media business. You can’t help yourself. It’s in your blood.

But how about each week you highlight one, just one, innovative use of online video that simply wouldn’t have been possible before we had services like Livestream? Something made by and featuring no-one we’ve ever heard of before. Something that might only have an audience of a hundred people, maybe even only ten.

One.

Just one.

Please.

Because that might demonstrate how the ability for simply anyone to stream live video to a global audience will radically transform the media and, as a result, society itself. I’m assuming you do actually get that, right? And it’ll show people how Livestream can be a part of that.

Oh, and a few more things that aren’t white middle-class Americans speaking English wouldn’t go astray either. President Obama doesn’t count: see “celebrity”, above.

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Priority Club: so far, a frustrating loyalty scheme

Priority Club is a loyalty scheme for hotels including InterContinental, Crowne Plaza, Holiday Inn and others. So far, my experience has been frustrating.

I joined around a year ago because I sometimes stay at Holiday Inn properties. The other day I finally got around to making sure all my previous stays were listed on my account and earning loyalty points. It turns out that most of my stays aren’t eligible. Some loyalty.

First of all, they rejected one stay because it was back in July 2010. “The Terms and Conditions of the Priority Club® program states that adjustments to accounts will not be made more than 60 days after the statement date,” they emailed. Yet their website allows you to go to the effort of entering claims going back a year. And then have them rejected.

“As an additional courtesy to our members, we will try to research stays up to six months past the current date (rather than the statement date) for possible credit,” their email also said. “Unfortunately, the stay in Potts Point, Australia in July 2010 does not fall within these guidelines and is ineligible for credit.”

So it’s either 60 days or 6 months, depending on their… mood? I’m confused.

I emailed Priority Club to say this was… Well, I said, “Gee thanks. That really makes me feel welcome and that it was worth my time doing the paperwork.” Their reply said that the reason the July 2010 stay wasn’t eligible because it was too cheap. “You did not earn credits from the said stay as the room rate was steeply discounted,” the wrote. Indeed, it was a cheap lastminute.com.au Secret Hotel deal, where you only find out the name of the hotel once you’ve booked so their brand doesn’t get publicly associated with cheapness.

In order to get credit for your stay in any of our hotel chains, you must pay a qualifying rate. Qualifying rates include the Corporate Rate/Flex Rate, Best Breaks, Great Rates, AAA Rate, AARP Rate, Government Rates. The rates (including the 21-day advance purchase, weekend web savers and internet saver rate) offer a discount of up to 60% but also carry coding which automatically earns Priority Club credit.

On the other hand, the non-qualifying rates include the Industry Discount, Employee Discount, Internet Rate (third party website or pre-paid channel), Entertainment Rate, etc. Priority Club® Rewards does not issue credit for room rates that are discounted more than 30% off the hotel’s regular room rate.

So there you have it. Now I’m both disappointed and confused. Like who the hell pays full rates for hotels?

A final irritation was the mismatch between Priority Club’s friendly application form and the clumsy bureaucratese of their emails. That’s hardly unique to them, of course. So many businesses only apply the Magic Make-It-Clear-And-Interesting Communications Stick to marketing materials, not their routine workflow communications that customers end up seeing far more frequently. But it didn’t help.