The Internet, 1994

1994 promotional video for the web, from Digital: click to watch video

“A global electronic mall is under construction,” enthuses this wonderful promotional video from 1994 extolling the virtues of the Internet.

“Come, take a look at the future we can build together,” says Digital Equipment Corporation, once one of the world’s most important computer companies.

Here [on the Internet], the smallest of companies can search and shop on a global scale for the best resources and products at the best prices. Here those same small companies can market their own abilities and products in a global marketplace. This means a new array of risks and opportunities. In the future you’ll be forced to compete with distant companies you’ve never encountered before. And you’ll be able to expand to new markets at low cost.

Only 13 years on, watching this video is already a retro experience. The grey pages of the Mosaic web browser were state of the art in 1994 — pictures as well as text! 1994 is still a year before the Internet exploded into popular awareness. A year before Netscape and Yahoo! and Amazon.com and Windows 95. A year before I was headhunted to move to Sydney to play in the dot.com boom.

DEC logo

For me, there’s two levels of nostalgia in his video — nostalgia for the Internet before it really did become that “shopping mall”, and nostalgia for Digital.

Digital Equipment Corporation made the most popular scientific computers from the late 1960s. The PDP-10 mainframe (later DECsystem-10) was at the heart of every decent computing science department in the 70s.

But what every programmer wanted was the coolest toy of all, the PDP-11 minicomputer. From a programmers point of view it was well-engineered, it was designed for mass production — and it just looked so goddam cool.

Digital PDP-11/20 minicomputer: click for a closer view

I never encountered a PDP-11 in real life, so I never saw those glorious purple buttons with my own eyes. But at university I did play with its successor, the VAX-11 — essentially a souped-up PDP-11 with integrated circuits instead of transistors — and soon understood why programmers thought it was so good. It just worked.

The BSD Unix operating system which underpinned the Internet and which inspired Linux was first written for PDP-11s and Vaxen (the accepted plural of “VAX”). They inspired the design of Motorola’s microprocessors — clean and simple to program — which were used by Apple’s early machines right through to only two years ago. Much cleaner and more logical than the clunky Intel processors which powered IBM’s PC and its clones.

Digital made computers designed by programmers for programmers — it was as simple as that.

“Digital is here already as a leader in the field,” boasts the video. But alas Digital is no more. “There is no reason for any individual to have a computer in his home,” said Digital’s founder, Ken Olsen. But he was wrong. The minicomputer market disappeared as the PC revolution took hold. Digital was bought out by Compaq, who in turn were bought out by HP.

Look at that video a couple of times. Remember, that’s only 13 years ago. Now look at the Internet available right in front of you now — and try to imagine what it’ll all be like in another 13 years.

Thanks to Memex 1.1 for the pointer and further observations.

Scaring the shit out of clients

It was Oscar Wilde or G B Shaw or — oh, somebody interesting — who, when accused of shocking people, replied to the effect that people should be shocked a good deal more often. Or offended. Anyway, I can’t find the right quote so here’s a different one.

I never travel without my diary. One should always have something sensational to read in the train.

That’s Wilde.

Yesterday we ruffled a client’s feathers. We were invited to tender for a web development project. Our response was, in essence, “Yeah we’re interested — but not if you’re going to do it that way. We don’t think that’ll work because [reasons]. We strongly recommend doing it [some other way]. Before we go any further, is it cool for us to tender that way, knowing that’s not what you asked for? Oh, and here’s the keys to our intranet, so you can see the dialog which led to this conclusion.”

Bang!

Someone’s worldview was gunned down ruthlessly! Politely, but we did use phrases like “high-risk death march”.

Now I should say that one of us worked with this client for almost a decade and the other has worked with them on two projects in the last year. So our comments were based on some knowledge of the organisation and its needs as well as our own professional opinions. Nevertheless, what we said was shocking.

I’ve always wondered why clear, direct communication is so rare in business.
People seem almost afraid to say what they mean. “Don’t upset the client!” So a recommendation like “Process A is dangerous and you should change that immediately or risk almost certain failure” becomes a mealy-mouthed “Is everyone happy with the assumptions relating to Process A?”

All urgency is drained away. The project continues flying serenely towards the looming mountain.

But don’t upset the client.

If your recommendation is for major change, when do you broach the subject?
Sign up to the “wrong” concept of the project and then try to change it? Leave it until people have spent more time going down the wrong path, and the deadline is closer? No, something so important should be communicated as soon as possible.

Organisations aren’t used to people speaking quite so directly. When it happens, it’s like a splash of iced water into the face. And sometimes, that splash into alertness is precisely what’s needed.

It’s not a “space”, it’s a “market”

Of all the current corporate buzzwords, “space” shits me the most. I’ve been meaning to write about it, but web pioneer Marc Andreessen got there first:

There is no such thing as a “space”.

There is such a thing as a market — that’s a group of people who will directly or indirectly pay money for something.

There is such a thing as a product — that’s an offering of a new kind of good or service that is brought to a market.

There is such a thing as a company — that’s an organized business entity that brings a product to a market.

Marc’s article goes on to explain why there’s no such thing as “Web 2.0” either — in fact that’s its main thrust. It’s worth reading.

Hell, his entire blog is worth reading.

On the other hand, William Shakespeare is worth reading too.

So are P J O’Rourke, Daniel Petre, George Orwell, David Marr, John Birmingham, James Burke, George Lakoff, Brian Eno, Lao Tsu, Sherry Turkle, Steven Levy, Neal Stephenson, Umberto Eco, Richard Watts, Paul Graham, Bruce Schneier, Father Bob Maguire, Matt Ridley, Daniel Dennett, Zern Liew, Steven Levitt… but you’ve just got to draw the line somewhere!