Privacy – Page 9 – Stilgherrian

27 January 201427 January 2014

Talking digital privacy and Apple refunds on 1395 FIVEaa

I continue to be pleased that digital privacy issues are getting more and more coverage in the mainstream media — such as the interview I did last Monday 20 January with radio 1395 FIVEaa in Adelaide.

Presenter Will Goodings had spotted the story of Turnstyle Solutions in Toronto, who can track people around town via their smartphones and use that location data for marketing.

Rather stupidly, I talk about Australia’s Privacy Act being “under review” when in fact that review is well over and the new Privacy Act comes into force on 12 March.

We also spoke about the US Federal Trade Commission (FTC) forcing Apple to refund $35 million to customers who’d had their kids make what they felt were unauthorised in-app purchases on their iDevices.

It’s something the Australian Competition and Consumer Commission (ACCC) has been concerned about too, and they have a page to explain how you can block in-app purchases or complain to Apple or Google.

Podcast: Play in new window | Download (5.3MB)

24 December 2013

Talking Google and privacy on The Project

Screenshot from The Project, 13 December 2013 On Friday 13 December I recorded some grabs for the Channel TEN program The Project, which were used that night in a story about Google’s idea of putting microphones in your house so that their “digital assistant” software could figure out how it could help you next.

I was amazed that Google would even suggest this idea so soon after they were linked to Edward Snowden’s revelations about the US National Security Agency (NSA). But then again, Google is a many-headed hydra of an organisation. It can walk and chew gum at the same time. Badly.

The Project only ended up using two of the grabs, but over the fold you’ll find the video of the entire four-minute segment — including some guy called Mark Pesce in the studio, talking to the panel.

Continue reading “Talking Google and privacy on The Project”

24 December 2013

Talking security and more on ABC Download This Show

Back on 13 December I was a guest for the recording of the penultimate episode of Marc Fennell’s Download This Show for 2013.

Data privacy. What a year it’s been: 2013 will be remembered as the year we came to understand just how much our data was not our own. Edward Snowden might not have won Time magazine’s Person of the Year, pipped to the post by Pope Francis, but the former NSA computer specialist has forever changed the way we think about our information security as a result of his world-changing revelations. But has he changed our behaviour?

My fellow panellist was Karalee Evans, head of social for advertising agency DDB Australia, and we had a great time. Here’s the full audio.

Podcast: Play in new window | Download (12.4MB)

06 August 201306 August 2013

Talking Vote Compass on ABC 666 Canberra

ABC logo “It’s not every day that I find myself agreeing with Senator Eric Abetz,” began my column at ZDNet Australia yesterday. But as the remainder of my 89-word opening sentence reveals, we’re in agreement over just one word: Orwellian.

My concerns were about the data being collected by the ABC’s Vote Compass project, and what it might end up being used for somewhere down the track.

You should probably read the full article for the nuances of what I’m on about, but here’s a taste.

Vote Compass may remove personally identifiable information (PII) from its data before sharing it, but it’d be an easy task for a third-party researcher to re-identify users by cross-matching Vote Compass’ data with their existing databases.

“Scientists have demonstrated they can often ‘re-identify’ or ‘de-anonymise’ individuals hidden in anonymised data with astonishing ease,” wrote law professor Paul Ohm of the University of Colorado in 2009. It’s become easier since, for everyone from Google, Twitter, and Facebook to all the less well-known data mining companies on the planet…

The Orwellian scenario implicit in all this is that secretive data mining companies could match your political beliefs with the psychology of how you make decisions (gleaned from that “What breed of dog are you?” questionnaire you filled out five years ago) and use that to generate (through your favourite news site) a selection of persuasive news stories, opinion pieces, and advertising designed just for you â€” and you’d never know.

Well this piqued the interest of ABC 666 Canberra, and earlier this morning I was interviewed by presenter Genevieve Jacobs along with the creator of Vote Compass, Cliff van der Linden.

Here’s the audio — and my apologies for it being cut abruptly at the end. Finger trouble on my part. Ms Jacobs was saying that the ABC is satisfied with the precautions being taken by Vote Compass, and I must stress that I have no direct issue with their work either.

Podcast: Play in new window | Download (5.3MB)

The article I mention is How Companies Learn Your Secrets by Charles Duhigg of The New York Times.

06 February 201306 February 2013

Mark Newton on Telstra’s P2P DPI plans

My Crikey story today on Telstra’s plan to trial the “shaping” of peer-to-peer internet traffic includes quotes from network engineer Mark Newton — but he said so many interesting things I though you should see his entire email.

Mark Newton writes:

From Telstra’s point of view, it’s a good thing: ISPs are a bit like electrical networks, in that they need to provision capacity for peak even though peak is only ever used for an hour or two per day (or, under adversity, a day or two per year: consider capacity planning for the ABC’s ISPs during flood events, or CNN on Sep 11 2001).

P2P users push the peak up, so in electrical network terms that’s like servicing a bunch of customers who leave their air conditioners on all the time.

Anything a telco can do to “squash” the peak is going to have an immediate impact on their bottom line.

If, by side effect, it inspires a bunch of the heaviest-using customers to migrate to other ISPs, that’ll reduce the profitability of those other ISPs and improve Telstra’s margins, so that’s a net positive. Why “fire” your worst customers when you can convince them to resign?

From a user’s point of view it’s more dismal, and the impact will depend on how Telstra uses their systems.

Continue reading “Mark Newton on Telstra’s P2P DPI plans”

23 December 2012

Talking Instagram on ABC 666 Canberra

By the time I got to doing my third radio spot about the Instagram saga, the issues were clear in my mind and I had a few well-rehearsed sound bites. So my final spot on ABC 666 Canberra was smooth.

I don’t think I need to provide any more background. My conversation with Louise Maher stands for itself, I think. We didn’t speak for as long as we’d originally intended, but they also had to update their listeners on the progress of some bushfires and that does have priority.

Podcast: Play in new window | Download (3.0MB)

At some point in the next few days I’ll post further thoughts about this Instagram incident. Stay tuned.