Talking #optuswrongtime on ABC Gold Coast

ABC logoNo sooner had I spoken about #optuswrongtime on ABC Radio’s AM than I got a call from ABC Gold Coast to expand upon my comments.

So a little after 0830 AEDT on Wednesday morning, or 0730 AEST in Queensland, I spoke with Trevor Jackson and presented my two theories for what might have happened. One was that some new cell towers were switched on overnight in the 700MHz band, which Optus had recently been given permission to do, and they were set to the wrong time zone. The other was that a security update for the network time protocol (NTP) server had been pushed out, and somehow that was configured incorrectly.

We still don’t know the correct answer.

Also, under the influence of a certain Canadian, I managed to sneak in a mention of the secret code word.

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The audio is ©2015 Australian Broadcasting Corporation.

Talking #optuswrongtime on ABC Radio’s “AM”

ABC logoOn Wednesday morning, smartphone users on the Optus network in Queensland were running an hour early. Why? The ABC’s Will Ockenden decided to find out for the national current affairs program AM, and apparently that involved taking to me.

Presenter Ashley Hall introduced the story like this:

Queenslanders have long resisted embracing daylight saving time, leading to split time zones down Australia’s east coast for large chunks of the year.

But this morning many from the Sunshine State were given a taste of what it would be like after the Optus mobile phone network automatically updated phones to Sydney time.

Here’s the story as broadcast.

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The audio is ©2015 Australian Broadcasting Corporation. The audio is being served directly from the ABC website, where you can also read a transcript.

Update 1300 AEDT: I just noticed that my comments were quoted by Yahoo!7 News and the Sunshine Coast Daily, and even translated into Chinese for Radio Australia and translated into Dutch for Metronieuws. It all connects up.

Talking smartphones and time zones on ABC Gold Coast

This was unexpected. A call yesterday from ABC Gold Coast to talk about whether smartphones were smart enough to properly handle the change to daylight saving tomorrow — or, more correctly, to deal with the situation when the Gold Coast doesn’t change time but locations just across the border in NSW do.

The short answer, of course, is “It depends”.

The long answer was what I discussed with Bernadette Young, whether the phone is set to get its time automatically from the network or from the tome zone manually set by the user.

We also mentioned that stuff-up in 2006 when Victoria changed the end date for daylight saving at the last minute to make life easier for Commonwealth Games attendees, and confusing for everyone else.

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The audio is ©2011 Australian Broadcasting Corporation, presented here as always because the ABC doesn’t generally post these live interviews and it’s a decent plug for them.