Immobilised by Apple’s MobileMe

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[This article was first published in Crikey yesterday. As I write this, the affected MobileMe customers are still without email.]

As the hype surrounding the god-like iPhone slowly, oh so slowly fades, a problem emerges from the shadows…

Apple’s subscription email service .Mac was rebranded MobileMe to coincide with the iPhone 3G launch. Existing customers have been moved to the new platform, but for some (Apple claims 1%) it’s a disaster. They’ve been unable to use email for five days — not from their Macs, not from their iPhones, not via the web. And that’s not the only problem. As .Mac user Ed Dale said, “Not pleasant to log in and see four years of mail gone.”

Crikey‘s First Dog on the Moon, also a MobileMe-er, says “it’s been crap”.

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