Category: Internet

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Two podcasts on Telstra’s web monitoring ultragaffe

A couple weeks ago Telstra was caught monitoring the web browsing done by customers of its Next G mobile network and reporting them to an overseas company, Netsweeper. I’m writing more about this soon, so here’s some background so I can link to it.

Josh Taylor explained the story for ZDNet Australia, I did for Crikey, and of course there were others. In brief, though, Telstra told Netsweeper what URLs were being visited by Next G customers — in theory with any personally-identifiable information removed — so Netsweeper could discover new web content and classify it for the content filtering system they were developing for Telstra.

It’s a bit wrong. Telstra stopped the project quick smart. But some people, including me, reckon the situation is rather more serious.

Geoff Huston, chief scientist of regional internet registry Asia-Pacific Network Information Centre (APNIC), reckons it’s so far outside the law that law enforcement agencies should be getting involved. As a common-carrier telco, Telstra is in a privileged position. It shouldn’t be reporting anything about any aspect of digital communications to third parties, except as strictly required under law, just as it can’t do anything with analog phone calls.

Huston explained his views in a blog post, All Your Packets Belong to Us, and discussed it with me on this week’s Patch Monday podcast, Hands off our packets, it’s the law.

You can hear Telstra’s PR response on Phil Dobbie’s Twisted Wire podcast, Is your phone watching you?

(Neither of those podcasts are yet appearing in iTunes or other podcast application feeds. On Monday ZDNet Australia was merged into a new global content management system and the podcast feeds broke. I know the CBS Interactive technicians know it’s a problem, but I don’t have an ETA on when it might be fixed yet.)

On Tuesday, Whirlpool had what purported to be an internal Telstra memo from chief executive David Thodey, who seemed to agree that they’d very much crossed the line.

That’s why I want to remind everyone that privacy is not an aspiration at Telstra — it is an essential requirement and our license to operate.

Privacy at Telstra is everyone’s responsibility. We have to do better.

Now there’s some complicated issues in all this. I’ll be exploring them in the coming week. Meanwhile, do listen to those two podcasts and have a bit of a think.

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Talking Microsoft Surface and Fairfax on ABC Local Radio

I spoke about two things on ABC Local Radio earlier this week: Microsoft’s Surface tablet-cum-laptop and the staff cutbacks at the Fairfax media group.

I’d covered Surface in this week’s Patch Monday podcast, so my comments on air with Dom Knight reflected the feedback I’d received.

And the comments I made about the Fairfax cuts was based heavily on what I wrote four years ago, “Trouble at t’paper”.

Podcast: Play in new window | Download (Duration: 14:53 — 7.8MB)

The audio is of course ©2012 Australian Broadcasting Corporation, archived here because it isn’t being archived anywhere else.

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Talking new internet domains on ABC RN Sunday Extra

The other day ICANN, the organisation responsible for overseeing the internet’s domain name system, published the list of all the planned new top level domains — including everything from four entities competing for get .pizza to a cancer research charity after .cancerresearch.

It certainly generated some media interest. One of said media interests was the presenter of ABC Radio National’s Sunday Extra, Jonathan Green, who asked me to explain what it was all about on Sunday morning.

Alas, with only around seven minutes left before the 0900 news, there was really only time to explain what the thing was about — and no time to discuss the various opinions strengths weaknesses and potential for dodginess it all entails.

The ABC has posted the audio on the Sunday Extra website, but here’s my version.

Podcast: Play in new window | Download (Duration: 5:34 — 1.3MB)

The audio is of course ©2012 Australian Broadcasting Corporation.

I’ll post my own opinions on this another time, or perhaps not at all.

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Samsung Galaxy S III smartphone first impressions

Three days ago I finally got around to setting up the Samsung Galaxy S III review unit that I’d been given. Here are my initial impressions after a few hours of playing around on the long weekend.

These comments should be read in light of what I wrote for Technology Spectator in terms of this new smartphone being a shot across the bows for Apple. But bear in mind that I’ve never used an Apple iPhone, so I can’t make direct comparisons.

I’m also upgrading from a very bashed-around two-year-old HTC Desire, as seen in the photo above. That means a jump from Android version 2.3 to 4.0, and I’m not making clear distinctions between Android improvements and Samsung-specific features — but then I don’t think average users do either.

In other words, this is definitely not a proper review. “First impressions”, I said.

Continue reading “Samsung Galaxy S III smartphone first impressions”

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Talking about freelancing and globalisation in Katoomba

Monday night’s discussion about freelancing in a globalised marketplace went rather well, I think, so I’ve decided to post the full audio.

The event was organised by Publish! Blue Mountains, and as I said previously the title was “Surviving and thriving as a freelancer in a globalised market”.

Radical changes will hit a freelancer’s world over the next two years or so as we move to a globalised marketplace. Firstly there is the rapid rise of internet-enabled outsourcing through sites like Freelancer.com, allowing projects to be advertised globally and often awarded to the lowest bidder who may be in a country where $10 is a decent day’s wage.

Secondly, increasingly sophisticated and intelligent automated systems are now taking over many tasks that historically required human creative input. Just in the writing field alone, we already have US college sports coverage written completely by computer.

Where will this technology (and the marketplace driving it) take us? And what can we creatives do to ensure we’re not replaced by cut-price doppelgangers and robo-scribes?

Naturally things like Freelancer.com and Amazon’s Mechanical Turk (named after the original chess-playing robot hoax) and even 99designs came up.

We also drifted into the idea that Australians are the most spoiled people on the planet and we’re too used to our expensive lifestyles. Yet we also recognised that the Australian character provides something that’s worth paying for. And I threw in the idea that we shouldn’t try to imitate Silicon Valley because that was a unique collision of US defence money with Californian counterculture.

Other things mentioned were Seth Godin’s book Linchpin (others recommended him, but truth be told I’m not a fan myself), and my rant about crowdsourcing.

While some of it sounded a tad depressing, I think it ended up being quite positive. Either way, it was fun.

Here’s the full audio, starting off with the voice of Publish! Blue Mountains chairman Steve Krinks.

Podcast: Play in new window | Download (Duration: 1:01:13 — 29.5MB)

If you notice anything particularly fascinating while listening, do feel free to add it into the comments.

This audio is ©2012 Stilgherrian, since I recorded it and, heck, I led the discussion. But if you want to use this anywhere do feel free to ask because I’m usually quite generous in such matters.