Not hacked, bugs

It turns out that my technical difficulties the other day were in all likelihood not the result of being hacked but an arsehat software incompatibility.

The short version is that the weirdnesses I experienced were caused by:

  • OS X Lion has known problems dealing with certain PDF files. It appears that the problematic PDF, produced by OpenOffice.org and then emailed via a Mailman mailing list, was one of them. Hence Apple Mail and sometimes Preview would crash when dealing with this PDF.
  • Norton Internet Security for Mac version 4 is only for OS X up to Snow Leopard. OS X Lion requires Norton Internet Security for Mac version 5. It’s a shame neither NIS nor Lion knew this.
  • Norton Internet Security probably hadn’t updated its virus definitions in the previous week because I was travelling a fair bit and was probably offline at the scheduled time.

I determined all this while I was running backups. It’s always sensible to make sure your backups are in order before doing any significant technical work.

I discovered that:

  • Copying the 400GB of Time Machine backups of my old MacBook Pro from one external USB drive (pocket sized) to another (bulkier, for archiving) using the Finder took more than 7 hours.
  • Creating the initial Time Machine backup of my new MacBook Pro on the pocket USB drive, some 220GB of data, took a little over three hours.
  • Encrypting that 640GB USB drive took 14.5 hours.

In hindsight, I suppose I should have checked software compatibility when transferring everything from the dead Snow Leopard machine to Lion, but then it did flag other stuff as incompatible so I assumed… yeah, I know.

Live Blog: How pwned am I?

Uhoh. My MacBook Pro may have been hacked. I’ve already done a bit of troubleshooting, but this looks like it’s going to be A Thing, so I’ve decided to liveblog it. And here’s the liveblog.

The brief version is that Apple Mail crashed when it tried to open a particular email message dated 4 November, one containing a PDF file. Consistently. So I thought I’d do a virus scan on it.

That’s when Norton Internet Security reported that LiveUpdate was missing pieces, and I saw that it hadn’t checked for updates since… 4 November. Eek.

Now all the action would have happened on my battered old MacBook Pro running OS X 10.6 Snow Leopard. That computer finally died of motherboard failure on 11 November and I replaced it with a fresh OS X 10.7 Lion machine on 12 November.

However I did just transfer everything across using Apple’s migration tool, rather than freshly installing all the software and just copying the data, so… well… who knows what the hell is going on?

Deep in my heart I suspect that it was just bugginess and a dying computer, copied badly to a new computer. I hope.

If you want to follow or even help, the liveblog is over the jump.

[Update 11.20pm: Things may not be as bad as I thought. It turns out that Norton Internet Security for Mac version 4.x is only compatible for OS X up to version 10.6 Snow Leopard. There’s NIS version 5.x for OS X 10.7 Lion. It looks like it’s a straightforward software compatibility problem, and the lack of updates could be because I was travelling that week and the computer was offline when updates were scheduled. If this is all the case, I’m a bit disappointed that the software itself couldn’t figure this out.]

Continue reading “Live Blog: How pwned am I?”

Oh dear, it’s a caption competition, Fiona and Ben!

What is wrong with this picture? Here’s me, Sex Party and Eros Association representative Fiona Patten, and Fairfax technology journalist and editor Ben Grubb at the Internet Industry Association’s Harbour Nautical Policy Party last Thursday afternoon.

I reckon we should have a competition for the best caption. Entries in the comments below, please, and they closes 5pm this Friday 9 December 2011 Sydney time. We’ll choose the winner between us. Somehow. Stop asking me questions.

I suppose I should think of a prize.

If you need more details to inspire you, zoom in or look at the original uncropped image.

Maybe Ben can be the prize.

No, I think that’s illegal.

Does someone have a prize?

MOAR PANELZ: Board with Security?

I’m on yet another discussion panel this coming Thursday lunchtime: a Technology Spectator webinar [ugh!] called Board with Security?

We’ve had a whole bunch of security stories this year, but…

Research shows only 11 per cent of boards are presenting information security topics at each board meeting, and 40 per cent quarterly.

On the panel is Ernst & Young information security leader Mike Trovato; Black Swan Consulting Group director Keith Price, me, and I assume the moderator is Technology Spectator editor Charis Palmer.

It’s at midday Sydney time on Thursday 8 December, and you can register at GoToMeeting.

Weekly Wrap 78: Screw Klout, give me the food!

A weekly summary of what I’ve been doing elsewhere on the internets. I’m feeling lazy this weekend, after a fairly intense and sleep-lacking time, so I’ll post this early.

Podcasts

Articles

Not a lot in the written-words department this week, but I’m very, very happy with the one piece I did write.

  • Influence without Klout, Technology Spectator, 28 November 2011. All this “social influence measurement” stuff is bullshit as far as I can see, and this article explains why.

Media Appearances

  • On Tuesday I spoke with ABC Gold Coast about exploding iPhones and some information security tips for the holidays. Alas, I didn’t record it.
  • On Wednesday I spoke with ABC 105.7 Darwin about the Downfall parody internet meme and the like. There isn’t a recording of this one either.
  • On Thursday I was on the ZDNet Live panel discussion Bringing the Cloud Down to Earth.

Corporate Largesse

The Christmas party season has started. Expect this section to expand considerably over the next few weeks.

  • On Wednesday, the guys from Bleeply bought me a cider, and I didn’t have time to return the favour.
  • On Thursday afternoon, the Internet Industry Association hosted a two-hour cruise on Sydney Harbour with food and drink, sponsored by Enex TestLab.
  • On Thursday night, CBS Interactive held their Christmas Party with food and lots of drink. But does that count? I do work for ZDNet Australia, and that’s a CBS masthead.
  • On Friday, Watterson Public Relations held their Christmas Lunch at the South Steyne Floating Restaurant, Darling Harbour.

Elsewhere

Most of my day-to-day observations are on my high-volume Twitter stream, and random photos and other observations turn up on my Posterous stream. The photos also appear on Flickr, where I eventually add geolocation data and tags.

[Photo: Horizon Apartments, Darlinghurst, photographed from Kings Cross. I quite like this building, designed by Harry Seidler. Many disagree.]

ZDNet Live: Bringing the Cloud Down to Earth

Thursday’s ZDNet Live panel discussion went rather well — even if it was another goddam thing about the cloud — and the video is posted below.

The topic was “Bringing the Cloud Down to Earth”, and the panellists were (left to right after me) Greg Stone, chief technology officer at Microsoft Australia; Zack Levy, chief commercial officer of Bluefire; Vito Forte, chief information officer at great big evil mining company Fortescue Metals Group; and moderator Brian Haverty, editorial director, ZDNet Australia.

If the embedded video isn’t working properly, or if you’d like a slightly bigger version, click through to ZDNet Australia.

More comments will doubtless appear over there too. With luck some of them will be a little bit more insightful than the childish “Microsoft bad, Linux good” platform zealotry of the first one, from jonalinux.

Cloud computing using Microsoft… you’re joking right. I guess it might be reliable if they double the amount of machines compared to Linux.

I recall when Microsoft bought Hotmail and switched over. It crashed immediately and in order to cope with the load, Microsoft had to double the amount of machines.

“When Microsoft bought Hotmail”? That was 1997. I reckon that if you’re going to have a go at someone’s technology in a grown-up conversation then your example should be just that little more recent than 14 years ago.

And was that even true?

Sure, as Microsoft initially replaced FreeBSD and Solaris (not Linux, note, so we have further evidence of jonalinux being an arsehat), Windows servers proved unable to handle the same level of traffic so the plan was delayed. But “switched over” and “crashed immediately” strikes me as complete bullshit — if for no other reason than that’s not how you manage a large-scale transition.

Yes, reliability problems plagued Hotmail a decade ago. When it had 30 or 50 million users and ran on Windows 2000. Today it has ten times the user base and technology ten years down the track. Decade-old misinformation from a zealot is such a waste of space. I’m sorry I even copy-and-pasted it in now.

[Update 0945: Added text of jonalinux’s comment and my response.]