Talking Instagram on ABC Radio National Breakfast

ABC logoWednesday was a strange day for me this week, unexpectedly dominated as it was by the public outcry over photo sharing service Instagram changing its terms of use to make it explicit that people’s photographs could be used for promotional purposes.

This is the first of a series of posts that document the media that I was involved with that day — eventually three radio spots and a story for Crikey, plus discussions with a journalist at ABC TV’s 7.30 for a story that ended up not happening — as well as the evolution of my own thoughts on the topic.

I’d gotten up early that morning to work on a Crikey story about the risks of big data, so I was already in media mode when I saw the tweets starting to flood out.

Instagram was claiming the right to sell your photos, they claimed — which I found most unlikely because they can’t sell what they don’t own, and social networks have long since given up trying to claim ownership over their users’ content. At least the ones that intend lasting more than a week online.

Sure enough, I looked at Instagram’s proposed new terms of use, and they actually made it quite explicit that they were not doing that. As I expected, they were seeking the right to use photographs in connection with promotions of unspecified nature — though they’d stated the fact that you wouldn’t be paid for this rather baldly.

To help us deliver interesting paid or sponsored content or promotions, you agree that a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotions, without any compensation to you.

Moreover, it looked to me like Instagram’s existing terms of use already gave them this right, though the wording was vague.

… you hereby agree that Instagram may place such advertising and promotions on the Instagram Services or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.

In retrospect, I think both are worded rather vaguely, with a phrase like “in connection with” being able to cover a multitude of sins. But “without any compensation to you” is clear enough, and that obviously triggered the fears.

But Instagram’s actions weren’t unusual, they weren’t claiming ownership of your photos, and there was no need to panic — and that’s what I tried to stress in this first media spot, a chat with John Doyle on ABC Radio National Breakfast at around 0840 AEDT.

This audio is ©2012 Australian Broadcasting Corporation, and is an unedited copy of the original audio posted on their website.

Samsung Galaxy S III smartphone first impressions

Three days ago I finally got around to setting up the Samsung Galaxy S III review unit that I’d been given. Here are my initial impressions after a few hours of playing around on the long weekend.

These comments should be read in light of what I wrote for Technology Spectator in terms of this new smartphone being a shot across the bows for Apple. But bear in mind that I’ve never used an Apple iPhone, so I can’t make direct comparisons.

I’m also upgrading from a very bashed-around two-year-old HTC Desire, as seen in the photo above. That means a jump from Android version 2.3 to 4.0, and I’m not making clear distinctions between Android improvements and Samsung-specific features — but then I don’t think average users do either.

In other words, this is definitely not a proper review. “First impressions”, I said.

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iSpy: Talking total surveillance at Sydney Writers’ Festival

Here’s the complete audio recording of last weekend’s panel discussion iSpy at the Sydney Writer’s Festival with Tommy Tudehope, me and moderator Marc Fennell.

Even before Google controversially demolished the privacy walls between its various products, we were already living in the total surveillance society. With every keystroke we are voluntarily telling companies, governments and heaven knows who else an awful lot about ourselves. Should we be worried about the uses to which this information could be put?

The panel was originally inspired by my Sydney Morning Herald op-ed You are what you surf, buy or tweet, and I thought we’d also talk about some of the issues I raised in my more recent ZDNet Australia story The Facebook experiment.

But we covered a lot more, including research by Sophos that showed around 50% of people would automatically befriend anyone on Facebook, the progress of the Cybercrime Legislation Amendment Bill and the Council of Europe Convention on Cybercrime, the fact that The Greens’ Senator Scott Ludlam seems to be the only Australian politician paying attention to this stuff, using TOR to help make your web browsing anonymous, the surveillance policy split between the NSA and FBI, anonymous currencies like Bitcoin and Canada’s MintChip, Electronic Frontiers Australia, the Pirate Party Australia, Georgie Guy’s blog, and data mining company Acxiom — which in the recording you’ll hear me misspell as “Axxiom”.

The recording was made using my Zoom H4n sitting mid-way between me and Mr Tudehope, so Mr Fennell is off in the distance somewhat. But at least we have a recording.

If there are any issues you’d like to follow up, well, please post a comment.

Video: 5 Conference Tips for PR Professionals

On the way back from the AusCERT 2012 information security conference this afternoon I found myself stranded at Gold Coast airport for a couple hours, exhausted. What better, then, than an impromptu video explaining how public relations operatives can improve the way they interact with journalists at these events.

This video was shot with a Nikon Coolpix S8100 compact digital camera, using the in-camera stereo microphone for the audio. The only post-production was to top and tail it, and compress it to a YouTube-optimised MP4 using iSkysoft Video Converter. Otherwise it’s exactly as it came out of the camera.

Should I list the tips themselves, here, in text form? Perhaps later. I simply couldn’t be arsed right now.

Stilgherrian’s advice to a PR student, uhoh

So there was a student who tweeted at me the other night to ask if they could ask me some questions for their marketing and public relations course at some university somewhere and I said yeah sure because I’m like polite and stuff and they emailed me questions and I sent off some answers today and because it took me ages and it was all about the nature of journalism and shit I thought I should share them with you to see what you think.

Here’s what I said, unedited. Well, except for fixing a few obvious mistakes.

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Samsung’s website survey arsehattery

This week’s Golden Cow Award for Corporate Arsehattery goes to Samsung for this piece of meaningless bullshit in a survey asking about my experience using their website.

Now as background, I was after the technical specifications of the Samsung Slate Series 7 tablet PC, but couldn’t find them. There was no section or link labelled “specifications”. That’s a fail, I reckon. So I decided I would do the survey.

Like all such surveys, it asked the kind of questions that market research companies think are important, such as how soon I was thinking of buying, what competing brands I was looking at, and my demographic details. But this question caused me, literally, to laugh out loud.

Thinking of today’s website experience, how successful has the Samsung website been in conveying the following concepts of the Samsung brand?

And the concepts listed? Fresh, clean, inspiring, unique, interesting, elegant, contemporary, intelligent, engaging, bright, simple, relevant, upbeat, forward-thinking, charismatic, chic, unexpected, visionary.

WTF? Who the heck thinks in those terms when visiting a website? “Oh, I couldn’t find the technical specifications. This website just doesn’t convey the charismatic or chic brand values.”

I’d like to find whoever was responsible for this idiocy and ask them to define, in concrete web development terms, the three key differences between a brand experience that’s “fresh” rather than “clean” or “simple”.

And then I’d like to bury them in a ditch.