Behind the pace

I’ve just finished writing an article for Crikey on how businesses are well behind the pace in using social media. Then I called a new client asking where to email their invoice. “We don’t really have email,” they said. How can a retail business which has to coordinate four shops (plus who knows how many suppliers) possibly operate competitively with last-century technology?

Not the cheapest

A client just told me, “You’re not the cheapest, but I like the way you work and I know I’ll always get a good result.” Chuffed. And yes, “cheapest” usually doesn’t mean “best”. “Cutting corners” or “skimping” is not the same as “value for money”.

Never make commitments

Why is it that every time I say I’ll do something “every day”, something comes up to screw my plans? Yesterday afternoon I ended up sleeping instead of writing. But I think my sleep patterns have finally returned to normal, and the daily Thailand postings will continue.