eBay: Not Australia? Let’s try the US!

eBay couldn’t force its Australian sellers to use its wholly-owned PayPal payment service, but that’s not stopping them from trying the same trick in the US.

I wrote about this previously, though I didn’t mention that eBay gave up in face of such clear opposition — the 700+ submitters and the ACCC, that is, not me! However Lauren Weinstein writes that in the US eBay has announced that PayPal (or credit cards) are to be the required mechanism for all transactions.

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Stupid email disclaimers: don’t use them!

Over on the Link mailing list, there’s been a brief discussion on those legal disclaimers people put into email signatures. Brief summary: they’re stupid.

These disclaimers have never been tested in a courtroom, and in some circumstances they could even reduce your legal protection. However, I reckon the key issue for a business is “branding”.

Do you really want your communication with clients, suppliers and associates to look like your relationship will be defined by lawyers? That you routinely send “confidential” email to the wrong people and have to ask for it to be deleted? That you or your staff won’t actually stand behind what you say in an email because it’s not “confirmed in writing”? That your reaction when things go wrong is to sue someone?

Please, empower your staff to speak with authority. Get your act together so you don’t make lame mistakes to begin with. And have the confidence and honesty to stand behind what you say, wherever and however you say it.

Book cover marketing FAIL?

I saw these books sitting in a shop window the other day and the first thing I did was laugh. Why? Well, seeing the four lined up like this seemed like a list of clichés.

Photo of book covers

Germaine Greer On Rage? Well, yes, she does get more than a little grumpy, wink wink, eh? (Although as someone asked me, “Greer on Rage? What would she guest program?”) David Malouf On Experience? Yeah, he’s getting a bit long in the tooth, sure… and need I mention the probable subject of Blanche d’Alpuget’s longing in On Longing?

Yeah, time for another nudge-nudge wink-wink there too.

Now Mark Pesce tells me that Greer’s book is written in the context of the NT Intervention — something worth getting angry about. “A cogent book about rage,” he says. “Perhaps an important one. Time will tell.”

Sure, he’s a fan. Greer is an important public intellectual, though, and today’s First Dog on the Moon cartoon explains very well why everyone hates Germaine Greer. But for me the line-up of little pastel covers and the gift-set option tells me this is for people who want to look like they’re intellectuals.

If Greer’s book is indeed important, then it needs to be more than a fetish for someone’s mantlepiece, along with that unread (and unreadable) hardback of Umberto Eco’s The Name of the Rose. And maybe that means more descriptive covers?

Finally, “The Shave”

Yes, it’s finally complete! Our short film, The Shave. Enjoy. It runs for 3 minutes 35 seconds.

If the embedded video doesn’t work for you, try here.

We decided on the desaturated look rather than going all the way to black and white — though you can see that version in Stilgherrian Live Alpha episode 8.

For those interested in the technicals, it was shot using the built-in iSight camera on my MacBook Pro. We sat the computer on books piled on a milk crate sitting on the kitchen table, and used desk lamps for lighting. We recorded it using Apple’s Photo Booth software. ’Pong edited it using iMovie. Whaddyareckon?

Whither “Stilgherrian Live”?

Title graphic for Stilgherrian Live Alpha episode 8

With Thursday’s night’s episode the Alpha series of Stilgherrian Live came to an end. What next?

Across eight “proper” episodes, plus a couple of impromptu programs from a local pub and a hotel room in Canberra, I achieved my main aim. I proved that it’s possible to do a live video program on the Internet using equipment I can carry in a backpack.

I got a feel for how much pre-production is needed. I got inbound talkback calls working via Skype. And I was very pleased to sustain a regular live audience of 30-odd people. Thank you.

Recently, thanks to Qik, I was able to broadcast live video feeds from my Nokia N80 phone. They’re still viewable at qik.com/stilgherrian. However the “standard” 3G available in Australia meant the technical quality was pretty average. It really does need HSDPA, i.e. a new phone.

So, given that “we have the technology”, what sort of programs should I create?

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