Last Wednesday 11 April, a Telstra chap called to discuss my telephone account. I happened to be at a client’s office so couldn’t talk, but told him Friday would be good to call because I’d be at my desk all day. That was last Friday. He hasn’t called. Which is a shame. Because I was wanting to tell him that Telstra’s crappy service and support was why I’d already moved my mobile phone to Vodafone and I’ll be moving my landlines away from Telstra as soon as I’d figured out how to do that and retain my phone numbers.