Patch Monday: WAN optimisation and the Facebook patent

ZDNet Australia logo: click for Patch Monday episode 33

The perceived speed of your internet connection isn’t just about raw bandwidth. The National Broadband Network won’t automatically speed up everything.

In this week’s Patch Monday podcast, Steve Dixon from Riverbed Technology explains how inefficiencies in TCP/IP network protocols mean that latency can be as much of a problem as bandwidth. “WAN optimisation”, which is something Riverbed and others sell, can help.

And Kimberlee Weatherall provides some perspective on the controversial Facebook “news feed” patent for “Dynamically providing a news feed about a user of a social network” into perspective. She teaches intellectual property law at the University of Queensland.

You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia — where you’ll see some of the comments already posted — or subscribe to the RSS feed or subscribe in iTunes.

Besides, you’ll get it faster than waiting for me to post it here.

Please let me know what you think. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.

Vodafone, I just don’t trust you

Yesterday a long-running “difficulty” with Vodafone was finally resolved. Maybe. After more than a year, a refund cheque arrived. But thanks to Vodafone’s continued incompetence I may not be able to deposit that cheque.

The cheque is for the $9.89 credit remaining on my account when I stopped doing business with Vodafone in November 2008. That it took so long to get that money is a story in itself, and it’s told over the jump.

The stupidity, however, is that after all this hassle Vodafone has made out the cheque to “Stilgherrian Pty Ltd”, as if I’m a company.

How does any competent organisation do that? Especially when there was no “Pty Ltd” in my account details? Especially when I specifically requested in writing for the cheque to be made out to “Stilgherrian”?

Fortunately I’m known at my local Westpac bank branch, so maybe they’ll allow me to deposit the cheque. I’ll let you know how I go.

Other people have told me they’ve had trouble getting Vodafone to refund money too, and had to drop the magic words “Telecommunications Industry Ombudsman” before they saw any action. While in my case the figure was less than $10, if Vodafone is consistently failing to pay out credits then it would amount to a significant scam.

Not good enough, Vodafone. If you owe people money, you return it to them. Promptly. Without questions. And if it takes longer than a couple of weeks you apologise for the delay.

Continue reading “Vodafone, I just don’t trust you”

Patch Monday: Online industrial espionage

ZDNet Australia logo: click for Patch Monday episode 27

Following the allegedly-Chinese attacks on Google (and 33 other corporations), and following Hillary Clinton’s assertive speech on Internet Freedom, online espionage is in the news — and it’s my topic on the Patch Monday podcast this week.

My guests are Mark Goudie, who heads the forensics practice at Verizon Business in Melbourne; and Ajoy Ghosh, security executive with Logica in Sydney.

You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.

Please, let me know what you think. We now accept audio comments too. Either Skype to “stilgherrian” or phone Sydney 02 8011 3733.

No, Stilgherrian’s financial projections are bullshit

OK, so I was wrong. Very wrong. And Citi was right, perhaps even conservative with their estimates of Google’s revenue turnaround.

The other day I was sceptical that Citi’s analysis showed Google suddenly reversing three years of declining revenue growth. They predicted that the revenue growth for 2009 Q4 would be 16%.

I scoffed. I figured the fat red line (right) was a more appropriate projection of the data in the graph.

Well, Google’s actual Q4 revenue growth was 17%. That’s the green dot.

Bastards.

Now Bob Bain, who actually knows how to read these numbers, has found a more detailed review. He points out that while net profit was allegedly up fivefold, Google did write off a billion dollars as “impairment of equity investments” last year. I don’t know what that means, but it sure sounds like it’d make last year look a bit wobbly.

Now, check this chart of Google’s share price for the last two years.

Broadly speaking, it shows the share price dropping as the global financial crisis kicked in, and then recovering. Apart from that tiny little downturn in the last week or two, Google’s share price is back up to where it was two years ago.

Lessons?

  1. The stock market is a long term investment, unless you really want to immerse yourself in the crazy world of the day traders.
  2. When it comes to the stock market, I haven’t the faintest fucking idea what I’m talking about, and you should ignore me.

Any questions?

Internet financial projections are bullshit

It’s no secret that the high-growth venture-capital-driven Internet industry is a hype-laden circus of misinformation. But today’s Chart of the Day from Silicon Alley Insider (right) really takes the biscuit.

Here we see that since Q3 of 2006, Google’s quarterly revenue growth has steadily declined from a cancerous 70% year-on-year to under 10% for the last three quarters.

Now there’s nothing wrong with an 8% growth rate. That’s pretty much up there with China, for instance. And the only countries growing faster than China are starting from a very low base. Think of such economic powerhouses as Angola, Bhutan, Rwanda and Timor-Leste.

OK, I know countries and companies aren’t the same thing, but that’s not my point.

Look at the bottom right of that first graph.

Citi reckons that Google’s growth in the next two quarters will increase in a more-or-less straight line that’s even steeper than that most recent quarter-on-quarter increase. Based on fucking what, Citi? That’s the only quarter showing growth in the entire chart!

Surely this second graph is a more realistic projection based on the data available.

There’s precisely zero science here. I just grabbed the straight-line tool in my graphics program and drew in a red line by eye. I certainly couldn’t be arsed doing this properly with, you know, mathematics. But…

Honestly, which of these “projections” looks more realistic to you?

As I say, there’s no science here. Perhaps we can add some analysis.

What factors might be affecting Google’s potential for increased revenue growth?

On the plus side:

  • Google is operating in a marketplace which is still growing, and perhaps even growing faster than last year as we emerge from the global financial crisis. Then again, so is everyone else.
  • Google’s got a new product line coming out, those Android phone thingamabobs, and people are wetting themselves to get one. Well, at least until Apple reveals their new toy next week.
  • Google pwns the Internet.
  • What else?

But working against that:

  • Google is subject to increased competition, especially from Microsoft’s Bing and related products and services.
  • Rupert Murdoch is up to something, although admittedly he might not have the faintest idea what he’s doing.
  • Every market eventually reaches a plateau. The key bullshit image of the first dot.com boom was the classic revenue projection of a start-up: exponential growth continuing forever. Well, here in rich white Western countries, all the folks who are using the Internet are pretty much there already. There might be more volume of data, but the amount of attention span you can sell to advertisers ain’t going to rise so much.
  • What else?

We also need to remember that these are revenue figures, not profit. And that’s my core point. Simplistic “Oooh, aah!” gawking over one numerical measure without context is wankery. Why do we let analysts get away with it?

All that said, I’m no financial analyst. What would I know? So if you know better, set me straight. There’s a “Reply” box below…

Oh, and Google’s Q4 revenue figures will be announced tomorrow. So we’ll have one more real data point then. Stand by.

Tikatok to return copyright to creators

Following up yesterday’s post about Tikatok, where I pointed out what I considered to be their overly-greedy grab for intellectual property rights over their users’ content, it turns out they’re changing that User Agreement.

Tikatok community manager Neal Grigsby writes:

I am Neal Grigsby, the community manager for Tikatok. I wanted to thank you and your readers for your comments about Tikatok’s User Agreement, and to let you know that we are in the process of updating the User Agreement to reflect that authors will own all original materials that they submit to Tikatok. Tikatok will own any underlying Tikatok templates that are used by the author while on www.tikatok.com, as well as any other content that is licensed from third parties by Tikatok.

That sounds more like an appropriate balance to me. I’ll post a link to the new policy when it appears.