Author: Stilgherrian

Posted on

Livestream’s depressing obsession with celebrity

Hey Livestream, your This Week On Livestream email depresses me. Every time it arrives it looks like you still reckon the most worthy thing to aspire to is being an old-fashioned broadcast TV network. Stars, celebrities, musicians, TV chefs, sportspeople, American Idol contestants, and this week — yay! — a royal wedding.

In other words, you’re promoting Livestream as being a wonderful new source of video, so very different from TV, by pointing to the exactly the kinds of people and things we can already see on TV. Gosh, there’s a unique selling proposition!

Now I get that you need to attract the attention of the great unwashed masses. Even though the royal wedding will probably be available on free-to-air and pay TV everywhere on the goddam planet, you still feel the need to wrap your lips around that revenue tit just like every other media business. You can’t help yourself. It’s in your blood.

But how about each week you highlight one, just one, innovative use of online video that simply wouldn’t have been possible before we had services like Livestream? Something made by and featuring no-one we’ve ever heard of before. Something that might only have an audience of a hundred people, maybe even only ten.

One.

Just one.

Please.

Because that might demonstrate how the ability for simply anyone to stream live video to a global audience will radically transform the media and, as a result, society itself. I’m assuming you do actually get that, right? And it’ll show people how Livestream can be a part of that.

Oh, and a few more things that aren’t white middle-class Americans speaking English wouldn’t go astray either. President Obama doesn’t count: see “celebrity”, above.

Posted on

Priority Club: so far, a frustrating loyalty scheme

Priority Club is a loyalty scheme for hotels including InterContinental, Crowne Plaza, Holiday Inn and others. So far, my experience has been frustrating.

I joined around a year ago because I sometimes stay at Holiday Inn properties. The other day I finally got around to making sure all my previous stays were listed on my account and earning loyalty points. It turns out that most of my stays aren’t eligible. Some loyalty.

First of all, they rejected one stay because it was back in July 2010. “The Terms and Conditions of the Priority Club® program states that adjustments to accounts will not be made more than 60 days after the statement date,” they emailed. Yet their website allows you to go to the effort of entering claims going back a year. And then have them rejected.

“As an additional courtesy to our members, we will try to research stays up to six months past the current date (rather than the statement date) for possible credit,” their email also said. “Unfortunately, the stay in Potts Point, Australia in July 2010 does not fall within these guidelines and is ineligible for credit.”

So it’s either 60 days or 6 months, depending on their… mood? I’m confused.

I emailed Priority Club to say this was… Well, I said, “Gee thanks. That really makes me feel welcome and that it was worth my time doing the paperwork.” Their reply said that the reason the July 2010 stay wasn’t eligible because it was too cheap. “You did not earn credits from the said stay as the room rate was steeply discounted,” the wrote. Indeed, it was a cheap lastminute.com.au Secret Hotel deal, where you only find out the name of the hotel once you’ve booked so their brand doesn’t get publicly associated with cheapness.

In order to get credit for your stay in any of our hotel chains, you must pay a qualifying rate. Qualifying rates include the Corporate Rate/Flex Rate, Best Breaks, Great Rates, AAA Rate, AARP Rate, Government Rates. The rates (including the 21-day advance purchase, weekend web savers and internet saver rate) offer a discount of up to 60% but also carry coding which automatically earns Priority Club credit.

On the other hand, the non-qualifying rates include the Industry Discount, Employee Discount, Internet Rate (third party website or pre-paid channel), Entertainment Rate, etc. Priority Club® Rewards does not issue credit for room rates that are discounted more than 30% off the hotel’s regular room rate.

So there you have it. Now I’m both disappointed and confused. Like who the hell pays full rates for hotels?

A final irritation was the mismatch between Priority Club’s friendly application form and the clumsy bureaucratese of their emails. That’s hardly unique to them, of course. So many businesses only apply the Magic Make-It-Clear-And-Interesting Communications Stick to marketing materials, not their routine workflow communications that customers end up seeing far more frequently. But it didn’t help.

Posted on

Anzac Day 2011: Recycling the recycled stuff

Given that last year on Anzac Day I just recycled two previous Anzac Day posts, I’d planned to write something new this year. But I haven’t.

There’s two reasons for this.

One is that I’d thought I might write something about the way the defence establishment has handled various controversies recently, including the incident at the Australian Defence Force Academy. But once I started doing the research it all got a bit too depressing. And I wondered what I might say that hadn’t already been said. So I killed that idea.

The other is that when I looked back at those recycled posts, I realised they actually still say what I think I’d like to say on this occasion. So, recycled posts it is.

Those posts are Anzac Day Rememberings and Anzac Day 2009: Sacrifice.

They shall grow not old,
As we that are left grow old,
Age shall not weary them,
Nor the years condemn.
At the going down of the sun,
And in the morning
We will remember them.
Lest we Forget

As I wrote two years ago, we trust that our politicians, who decide where and when these men and women serve, make worthy decisions about their most valuable contributions. Sometimes they never return, or return… changed.

Prime Minister Gillard, are you making worthy decisions? Tony Abbott, are your policy proposals also worthy? Please look me straight in the eye when you answer that.

[Photo credit: The rosemary sprig was taken from Matthew Hall‘s Twitter page from 2008. If I owe someone for that usage, I’ll make good.]

Posted on

Weekly Wrap 46

A weekly summary of what I’ve been doing elsewhere on the internets. I didn’t bother including a photo this week because I didn’t take any interesting photos. Suffer. Besides, it’s a short working week thanks to Easter.

Podcasts

Articles

Media Appearances

  • On Tuesday I was interviewed for Panorama on SYN Radio in Melbourne about Facebook regulation. While the do post some items as podcasts, they haven’t done so yet, so I’ve posted the audio on this website.
  • I would’ve also been on ABC News 24’s discussion show The Drum, had I not been in Katoomba for the day and unable to make it to Sydney in time. Geography is not quite dead yet.

Corporate Largesse

None.

Elsewhere

Most of my day-to-day observations are on my high-volume Twitter stream, and random photos and other observations turn up on my Posterous stream. The photos also appear on Flickr, where I eventually add geolocation data and tags.

Posted on

50 to 50 #9A: The Real Space Age

While the superpowers were busy spending billions on a Space Race that would ultimately lead to a series of blurry television pictures, there was another, far more real, Space Age unfolding. In my head.

As B Smith said, in the 1960s there were snap-together rockets in Kellogg’s breakfast cereal boxes, including reasonably detailed models of the actual Apollo spacecraft, some of the more speculative NASA designs — even, as this close-up photo shows, vehicles from Thunderbirds and Captain Scarlet and the Mysterons.

The real imagined future of US and Soviet space exploration blurred with the imaginary imagined future of Gerry Anderson to create, in my mind at least, a gloriously unfolding set of possibilities.

My favourite breakfast cereal toy of all was the Kellogg’s Molab, pictured above — although I’m pretty sure mine was blue. Apparently it’s loosely based on NASA concepts for a manned MObile LABoratory for cruising the Lunar surface, much like this book cover illustration. General Motors even built a mock-up. However once the Moon Landings had happened, the follow-up programmes to Apollo were killed off.

I kept losing my Molab’s wheels. Probably because I didn’t glue in the axle pins. But that didn’t matter. I re-imagined it as a spacecraft. The wheel mounts became fold-down exit ramps for rapid troop deployment.

But my favourite space-related TV series from that era was Fireball XL5. May I recommend the opening and closing titles? Or perhaps this version by Bob Downe.

[Photo: Kellogg’s Molab cereal packet premium image thanks to Wotan of the Moonbase Central blog. If you grew up during the Space Age, you’ll lose yourself there for hours.]

Posted on

Talking Facebook regulation on Syn Radio

There was a bit of media interest in my opinion piece for ABC Drum Opinion on Facebook regulation, including an interview for Panorama on Melbourne’s SYN Radio.

While they do eventually put some items on their own website, it doesn’t seem to have appeared yet. So here it is for your listening pleasure.

Podcast: Play in new window | Download (Duration: 6:18 — 4.6MB)

[The Conversations category is where I post the unedited versions of interviews I do, or the various media spots I do which aren’t podcast elsewhere. If you’d like to grab all of them in the future, subscribe to the RSS feed.]