Is McDonald’s doing comment spam now?

[Update 20 October 2009: It turns out this new purported McDonald’s memo is itself a fake. The comment spam attempt was not from McDonald’s.]

Fake McDonald's memo: click to embiggen

Well-known burger-tossers McDonald’s would be pissed off about that fake email tarnishing their reputation, and understandably so. But are they now responding with unethical tactics?

I don’t know. But here’s my little bit of evidence, and maybe The Power of Crowdsourcing [read: “expecting everyone else to do your work for you”] can fill in the gaps.

  1. A document purporting to be a leaked internal memo outlining McDonald’s response policy, and claiming they’re taking legal action against prankster David Thorne, was posted on Reddit — which happens to be where Thorne promoted the original fake memo. The account used to post this new memo, the oh-so-revealing 9911882882288, was created at that time and this is their only post. I’ve included the full text of the purported memo below.
  2. This morning someone tried to post a comment here which was merely a copy and paste of that same memo. They used a clearly false email address, which is presumably what caused their comment to be tagged as potential spam, and an Apple Mac running Safari sitting on an IP address on the Hutchison 3 mobile network.

This strikes me as rather curious.

Since McDonald’s is the big fast food chain that haters of big fast food chains love to hate, I don’t see that many anonymous bystanders rushing to its defence. Something in my waters says this is more likely to be someone acting on McDonald’s behalf — but that’s just a gut feeling.

And since McDonald’s is a big company, presumably they have a big respectable PR firm too.

So why, therefore, the anonymity?

The Public Relations Institute of Australia’s Code of Ethics talks about “dealing honestly”, which in my books means identifying yourself — although I’ll admit I’m hazy on how the PRIA itself would interpret that.

Has anyone else had someone attempt to post this memo as a comment? Is anyone seeing McDonald’s posting official comments in their own name?

And what do you make of the fact that prankster David Thorne works for a design agency which lists McDonald’s as a client?

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Byteside Tech: Future Broadband

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Tuesday night I was on the panel for Byteside Tech episode 3, discussing the future of broadband for Australia with freelance journalist Alex Kidman; Simon Sharwood editor of Tech Target; Ben Grubb from iTnews; and host Seamus Byrne. And here’s the video.

We all seem to be very enthusiastic, especially as the beers were re-filled during the breaks. And I for one seem to have opinions about things. Who knew?

If the embedded video doesn’t work, click through.

Internet pranks: a random collection

Fake McDonald's memo: click to embiggen

Following yesterday’s news that a memo claiming McDonald’s deliberately rips off customers was a fake (pictured), I spoke about Internet pranks on ABC Radio 891 Adelaide this morning. I figured you might as well see my notes.

Oh, and the audio is below.

The fake memo was the work of Adelaide-based satirist and prankster David Thorne who, amongst other things, runs the website 27bslash6 as troll-bait and is flogging t-shirts and a book of his pranks called The Internet is a Playground.

Personally, I reckon pranks that just waste people’s time or otherwise annoy them without making any more significant point about society are pretty cheap.

Thorne’s attempt to pay a bill with a drawing of a spider is perhaps amusing, and it’s good that the victim saw the joke. But I put it at the same level as The Chaser bringing a horse into shops. Whereas The Chaser‘s breach of security at APEC, which you can see on video, made an important point about security theatre and social engineering attacks.

Anyway, this is what I discovered while poking around…

Continue reading “Internet pranks: a random collection”

Conroy’s political choices on Internet censorship

ZDNet Australia logo: click for story

A report from the Australian Computer Society’s Filtering and E-Security Task Force, the drab-named but quite readable Technical Observations on ISP Based Filtering of the Internet, is going to be a handy weapon in Communications Minister Senator Stephen Conroy’s battle over internet censorship.

Well, so I reckon.

In a backgrounder for ZDNet today, ACS filter report just what Conroy needs, I run through a quick history of Labor’s mandatory Internet filtering policy, and show how Conroy can use the report to kill the project or kill the criticism — depending on what he needs at the time politically.

Why AFACT v iiNet is important

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Oh, in case you’re wondering, this legal case AFACT v iiNet is about online copyright infringement — that is, illegal file sharing — and whether ISPs do enough to stop it. Its result will set important precedents for the entire telecommunications industry, as well as your expectations of privacy online.

I wrote a backgrounder for Crikey last week, which is free to read.

If iiNet loses, all ISPs could be hit with similar claims worth millions of dollars. That cost, and the cost of additional monitoring, would be passed on to customers. The hearing is expected to last until mid-November. Judge’s rulings are expected early next year.

Should court hearings be streamed live?

ZDNet Australia logo: click for story

I don’t know whether it’s the first time an Australian legal trial has been covered live via Twitter, but the Twitter coverage of the AFACT v iiNet hearing in the Federal Court is breathing new life into court reporting. So, why don’t we just stream everything live to the Internet, audio and video?

That’s the question I ask in my first opinion piece for ZDNet Australia, Twitter in court: Why not streaming video?, which was posted on Friday afternoon after I’d spent half the week watching ZDNet.com.au‘s Liam Tung and The Australian‘s Andrew Colley bring us their observations as the case unfolded.

As it happens, the ban on live broadcast coverage from courtrooms dates back to the 1930s. Although there have been experiments with TV coverage, it’s still rare. But apart from the obvious cases where you’d want to keep it banned, why shouldn’t we allow it? That’s what I explore over at ZDNet.com.au. Have a read and let me know what you think.

If you want to follow the hearing, which is expected to last until mid-November, monitor the Twitter hashtag #iitrial.