Why is Facebook so popular? Sunrise presenter Pete Blasina has the explanation: “It’s because of the Internet.” Gotcha, Pete. Note, this man is paid to present this segment on technology. Obviously Channel 7 have scoured teh internetz for only the best of the best. Hat-tip to Cameron Reilly.
Archived for future generations
It’s really scary, I think, that the National Library of Australia has selected me for preservation “in perpetuity” in the Pandora archive. Lame Heath Ledger jokes and my photographs of men’s toilets will be available for future generations.
Heath Ledger spikes my website, Day 7

Another day, another traffic graph for The Heath Ledger Experiment. And once more, contrary to my expectations, there’s another gentle increase in traffic.
Could this be because the Heath Ledger jokes page is now the top result when you do a Google search for “heath ledger jokes”?
Today is about other things for me, not Mr Ledger, so I’ll return to these thoughts tomorrow. But do feel free to add your own comments.
Social Media: It’s about the people, not the tools
One of the biggest mistakes businesses make when thinking about social media is that it’s all about the tools — that if only they choose the right software they’ll be a success. That’s about as sensible as thinking your retail business will be successful if only you buy the right bookkeeping software.
Yesterday a client asked:
My friends at [some business] wish to create a social networking section as part of their site, with home pages or profiles for each user. Do you recommend any third party apps for this or a currently operating system?
No, I don’t recommend the tools until I know what the job is.
That question is like being asked, “I want a motor vehicle, can you recommend one?” Before you could answer you’d need to know the requirements. How many passengers? An answer of “6” means a people-mover, not a sports car. An answer of “40” means you need a bus.
Does it have to go off-road? Land Rover time! Does it have to carry 3 tons of bricks? Well, you need a truck, not a car. Do you need to make a social statement with your vehicle? Then maybe you need a Rolls-Royce. Or a Porsche. Or a Ferrari.
Or a packet of Viagra.
Continue reading “Social Media: It’s about the people, not the tools”
Heath Ledger spikes my website, Day 6

Yesterday I reported that traffic for The Heath Ledger Experiment had declined across the weekend. Today I can tell you that the decline has been reversed and we’re slightly up again. Across 6 days, we’ve seen a total of 6,407 unique human visitors to the jokes page.
I have no real explanation for this yet, and it may just be statistical noise. Still, my gut feeling is that we’re moving past the initial feeding-frenzy. Perhaps the early visitors are people who actively seek out a forum for this sort of thing, because that’s how they gain the attention they seek. Later, others stumble across the site once those early visitors have seeded it with content.
“I don’t understand computers” is not an excuse
[Update 20 June 2013: I’ve just re-read this post prior to writing an article for ZDNet Australia arguing that politicians, too, can no longer use this excuse. My suggested list of required literacy is clearly out of date. What should it now include? Update 21 June 2013: And here’s the article, Ignorant Oz politicians prevent meaningful metadata debate.]
If you own or manage a business that handles information (and which business doesn’t?) then you must understand computers and the Internet. If you don’t, you’re incompetent. Yes, that’s right, you heard me. Incompetent.
There, I’ve said it. Now, with that out of the way, let me explain…
I don’t mean you need to know how computers work, or how to set them up, program them, maintain them or fix them when they break. You don’t need to know how to connect a computer to the Internet, build a website or any of that stuff either.
However you should know enough to make effective decisions about how they’re used in your business. You should know how the leaders in your industry are using the technology. You should be aware of developments that might affect your plans.
In short, you don’t need to know the technology itself, but you do need to know its implications for your business.
Australia’s had a Goods and Services Tax since 2000. If you waved your hand and said, “Oh, I don’t understand GST,” your shareholders would have every right to sack you for incompetence.
Sure, your accountant handles the details. But at the very least you know that the GST is 10%, and you can handle basic business operations like quoting for a customer’s work.
Well, we’ve had the Internet commercially since 1995, and computers for much longer. They’re a core part of doing business. Waving your hand and saying, “Oh, I don’t understand computers” should equally be a sacking offence.
So what do you need to understand…?
Continue reading ““I don’t understand computers” is not an excuse”
