Sydney Opera House hacked, disingenuous

This morning’s Sydney Morning Herald has a story about how the Sydney Opera House website was hacked. It’s a nice explanation for the masses about how these things work.

But I think the SOH’s Claire Swaffield is disingenuous when she says that no customer data was disclosed.

Sure, the SOH customer database wasn’t affected. But if trojans were installed on visitors’ computers, then their data could well have been compromised — and the SOH doesn’t know how long that was happening.

Ms Swaffield’s comment is good for the SOH’s PR spin, maybe, but it isn’t the reality. A far more useful and, dare I say it, responsible statement would have been to say that while the SOH data wasn’t compromised, users should check their computers for infection — particularly if they’re not 100% sure their maintenance is up to date.