They’ve already sent letters and faxes and emails about renewing before 30 June. Today they phoned. “I’m at a client’s,” I said, “So I can’t talk now. But yes, we’ve received the faxes and we will be renewing before the end of the month.”
Now at that point I’d expect a polite goodbye. Something like “OK, good. Have a nice day, bye.” But no. Mr MYOB sort of stumbled and asked me if I wanted to pay with my credit card.
“No,” I said with a sense of deja vu. “I’m at a client’s, so I can’t talk now.” And of course I’ll give my credit card number to a complete stranger who called me unexpectedly.
Sheesh. I know, software is a competitive industry, there’s a target to meet etc etc. But please be able to understand simple human communication protocols.