Today I received a letter talking about upgrading to “the latest version” of the MYOB AccountEdge accounting software — but nowhere did it mention a version number. So I looked on the website under AccountEdge — but once again, nowhere could I find a mention of version numbers.
Since the version number of software is a key piece of data, why is is missing from all the promotional material?
Leaving out the version number was either deliberate or a mistake — logically there’s no other option. If it was a mistake, that’s just incompetence. If it was deliberate, the intention can only be to confuse or mislead — either encouraging people to call and get the hard-sell, or to spend money on upgrades they don’t need — and that’s despicable.
Which is it?
[As an aside, roughly 18 months ago an MYOB salesperson called, trying to convince me to purchase MYOB extended cover. He was extremely aggressive, to the point where I eventually said, “This is now the third time I’m telling you that I’ve already made my decision not to purchase extended cover, I am now angry.” I have become less and less impressed with MYOB over time.]