Patch Monday: Parents don’t act on cyber-safety fears

ZDNet Australia logo: click for Patch Monday episode 35

Most Australian parents are concerned about the safety of their children online. But new research shows that parents don’t back up their concerns with meaningful actions, and that in any event they might well be concerned about the wrong risks.

Last week Microsoft Australia released their “For Safety’s Sake” research [PDF] which, while giving them a chance to pimp the parental controls in Windows 7, also produced some interesting figures.

While 64% of parents were concerned about cyber-safety, 65% don’t use any parental control software and 62% allow their kids to access the internet unsupervised.

Parents perceive their kids to be more at risk accessing the internet from friends’ homes than their own, and rate the risk from online predators as being more dangerous than exposure to pornography. In turn that’s seen as more dangerous than bullying, which is seen as more dangerous than identity theft.

In this week’s Patch Monday podcast I speak with Microsoft’s chief security advisor in Australia, Stuart Strathdee, as well as with child protection expert Karen Flanagan from Save the Children Australia. The risks are not what they seem.

You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.

Please let me know what you think — especially if you’re a parent. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.

Patch Monday: Is cloud right for your business?

[Oops. Not only was the Patch Monday podcast filed late, so it kinda became Patch Tuesday, I forgot to post it here. Well, that’s fixed now.]

ZDNet Australia logo: click for Patch Monday episode 32

The key IT buzzwords for 2010 seem to be “cloud computing” and “virtualisation”, but is cloud really right for your business?

Will it provide a cheaper, more flexible option? Or can companies not afford to store data and run applications outside their business?

In a program recorded at the annual Kickstart Forum on IT trends, I spoke with Rosemary Stark, Microsoft Australia product manager for Windows Server and infrastructure solutions and Craig Deveson, CEO of Devnet, one of Google’s enterprise and web development partners.

Meanwhile, Michael Rich, managing director of Attaché Software, explains why he thinks IT vendors have got it wrong by attempting to sell products instead of providing business value.

You can listen below. But it’s probably better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.

Please let me know what you think. We accept audio comments too. Either Skype to stilgherrian or phone Sydney +61 2 8011 3733.

Zombie Generation: The spreading infection

ZDNet Australia logo: click for the Zombie Generation article

“If you had to identify the biggest single issue confronting the security and safety and the confidence of the internet these days, particularly in the commercial space, you could only point to zombie botnets as the major concern,” says Peter Coroneos, chief executive of the Internet Industry Association (IIA).

On Wednesday, ZDNet.com.au published my feature story Zombie Generation: The spreading infection, which kicks off with a backgrounder on zombie botnets and then some worrying trends.

  • The malware used to create botnets is getting more sophisticated. Traditional stay-safe-online messages are no longer adequate — if they ever were.
  • Young people’s eagerness to share cool new things amongst their peers is natural human behaviour, but it runs counter to the “don’t share” messages.
  • It’s easy for kids to break out of the security restrictions of the laptops supplied under the Australian Government’s Digital Education Revolution program — something we also spoke about on Patch Monday.

Australian ISPs are now developing a more formal code of practice to detect and deal with their customers’ zombie computers.

I also posted a lengthy rebuttal to some fool trying to over-simplify this as “a Microsoft problem”.

Patch Monday: Holiday IT to-do lists

ZDNet Australia logo: click for Patch Monday episode 21In episode 21 of Patch Monday, a few suggestions for what your IT people can do while it’s quiet over the summer holidays.

I speak with Harold Melnick, who’s Microsoft’s senior product marketing manager for Unified Communications; Del from open source consultancy Babel Com Australia; and independent IT consultant Kate Carruthers

And there is, as usual, quick run-through of the week’s news headlines, should you have missed them.

You can listen below. But it’s even better for my stats if you listen at ZDNet Australia or subscribe to the RSS feed or subscribe in iTunes.

Please, let me know what you think. Feedback very, very welcome. And do let me know if there’s any topics I should cover, or guests we should interview.

Yes, I know it’s Tuesday. The podcast did go live yesterday afternoon. I just didn’t get around to blogging about it. Maybe I’ll automate that somehow. Any suggestions for the best way to do that in WordPress?

Has Google Trends data made me look a goose?

Yesterday I wrote an article for Crikey plus a post here based on Google Trends data which, it now appears, is dodgy.

Google Trends shows a steady decline in traffic to various websites since about September 2008, based on the metric “unique daily browsers”. But I was howled down. Everyone else’s metrics were not showing such a decline.

Indeed many, such as this chart of Nielsen NetRatings’ unique dailies, provided by Andrew Hunter (@Huntzie), Head of News, Sport and Finance at ninemsn, showed the exact opposite.

Nielsen NetRatings unique daily browser chart, showing steady rise in audiences: click to embiggen

For example, news.com.au grew from 250,829 average daily unique browsers (UBs) in July 2008 to 346,367 in October 2009, a 38% increase. Not the roughly 50% drop shown by Google Trends.

Google says:

Trends for Websites combines information from a variety of sources, such as aggregated Google search data, aggregated opt-in anonymous Google Analytics data, opt-in consumer panel data, and other third-party market research. The data is aggregated over millions of users, powered by computer algorithms…

In other words, it’s some Google Secret Sauce. But has the sauce gone off?

Photograph of an angry goose

The Google Trends forum is rather quiet. There were only three questions or comments posted for the whole of September, none of which received a reply, and nothing since. I can’t see that anyone from Google has responded to anything for months and months — I gave up looking back any further. Others have noted that Google Trends data differs wildly from Google’s own Analytics product — usually complaining that it shows significantly less traffic.

Google Trends is a Google Labs product, i.e. an experiment, I’m starting to think that it’s been abandoned and we’re just seeing a slow degradation due to lack of maintenance.

Meanwhile, I have changed my Twitter avatar to a goose for the rest of today.

Is social media killing the web (as we’ve known it)?

Google Trends graph showing traffic drop to major Australian news sites

If Google Trends’ statistics are to be trusted, it looks like there’s been a significant decline in traffic to websites over the last year — not just news, but everywhere. Except social network sites.

Following a blog post by Nicholas Moerman, a planning intern with Proximity in London, I checked out the figures for Australia sites. It does indeed look like there’s been a significant drop in daily unique visitors — which is what Google Trends measures, rather than the more common monthly uniques.

Crikey logo

I’ve written more, and provided more graphs, in a piece for Crikey today, Is social media killing the web as we know it?

Oh, and I was also in Crikey yesterday, Baffled by Murdersoft? Making sense of Murdoch and Microsoft, where I look at some of the numbers behind the rumoured deal between News Corporation and Microsoft’s Bing search engine.