The Importance of Authenticity

CeBIT Australia logo

Here’s my 5-minute presentation from WebForward@CeBIT last week, on the importance of authenticity when using social media for business.

It’s recorded on a Nokia N80 phone by Mike Seyfang so it’s a bit rough, but you’ll get the content. You’ll also hear me swear a few times because, well, that’s apparently what I’m now expected to do.

One key theme is that if businesses try to micro-manage every aspect of the communication between their employees and the rest of the world — denying that there are mistakes, or that some people don’t like them — they’ll end up becoming paranoid psychotics. I hope to expand upon that in due course.

Mike also recorded the presentations from my co-panellists Hugo Ortega, Kate Carruthers and Nick Hodge, but not Laurel Papworth for some reason.

I did see a “proper” video camera on the day, so I think CeBIT will place higher-resolution video online in due course. I’ll let you know if and when that happens.

[Update 22 March 2014: Since the Qik video service will cease to exist on 30 April 2014, I’ve embedded a YouTube copy of that video instead.]

The pleasure and (minor) pain of Telstra Next G

Photograph of Telstra Next G cardbus modem in my MacBook Pro, with a pint of Kilkenny nearby

Over the last few months, I’ve been trialling Telstra’s Next G mobile broadband as part of an experimental “technology seeding program”. Despite my initial doubts, I’ve been impressed.

Previously I’d been using Vodafone 3G, tethering my MacBook Pro via Bluetooth to a Nokia N80. It worked just fine. I subsequently moved to a Nokia N96 and Virgin Mobile, which uses the Optus network under the hood. It’s terrible. I made a big mistake.

But that’s a story for another time…

Sure, Next G is the most expensive mobile broadband out there. But it’s also the best. Clearly.

On our road trip, we could use Next G almost all the way from Cowra back through Bathurst to Sydney. Yes, the signal dropped out as we drove through hilly areas, as you’d expect. But the data link automatically reconnected once it found a new cell — with the same IP address!

Seriously. Here I was in a moving car, running a ping and watching YouTube videos. The link dropped out. It reconnected. And when it did, perhaps six minutes later when the terrain sorted itself out, the video started playing from where it left off. Pings resumed with the very next packet number in the sequence — albeit with ping times of over 370 thousand milliseconds.

In another test, the data link kept the same IP address while I caught a train from Newtown across Sydney Harbour to Pymble. In CityRail’s loop under the Sydney CBD, there was no signal in the tunnels, but the link came back up within seconds of arriving at a station.

Somebody did some great network engineering. They deserve a pat on the back.

But what else?

Continue reading “The pleasure and (minor) pain of Telstra Next G”

At Town Hall station? You breathe this!

Photograph of filthy air vent at Town Hall station

This is the air vent in the elevator between platforms 1/2 and 4 at Sydney’s Town Hall station. Do you like that layer of black crap?

Town Hall station is already hot, humid, smelly and dangerously over-crowded. Add to these risks the fact that you’re breathing whatever it is that’s accumulating up there.

While taking this photo with my trusty but battered Nokia N80 the other day, I expected someone to question me — concerned that I was a terrorist or something. I reckon terrorists are the least of your worries here.

Whither “Stilgherrian Live”?

Title graphic for Stilgherrian Live Alpha episode 8

With Thursday’s night’s episode the Alpha series of Stilgherrian Live came to an end. What next?

Across eight “proper” episodes, plus a couple of impromptu programs from a local pub and a hotel room in Canberra, I achieved my main aim. I proved that it’s possible to do a live video program on the Internet using equipment I can carry in a backpack.

I got a feel for how much pre-production is needed. I got inbound talkback calls working via Skype. And I was very pleased to sustain a regular live audience of 30-odd people. Thank you.

Recently, thanks to Qik, I was able to broadcast live video feeds from my Nokia N80 phone. They’re still viewable at qik.com/stilgherrian. However the “standard” 3G available in Australia meant the technical quality was pretty average. It really does need HSDPA, i.e. a new phone.

So, given that “we have the technology”, what sort of programs should I create?

Continue reading “Whither “Stilgherrian Live”?”

Newtown Sunset, one month ago

Photograph of Newtown, Sydney, at sunset 26 March 2008

Too long since I posted a photo. I thought of taking a quick snap of the street but after 12 days of rain King Street looks bleak. Instead, here’s the glorious sunset scene from 26 March. Enjoy.