The Westpac Experience, Part 1

Westpac logo

I’m changing banks. It turns out St George Bank’s Business Banking Online service only works with Internet Explorer on Windows, which isn’t much use for a Mac-based business. So I’m moving to Westpac — chosen on the basis that since all banks are bastards, I might as well pick the one which is supposedly responsible and sustainable.

But even Westpac seems strangely last-century…

Continue reading “The Westpac Experience, Part 1”

Sydney Opera House hacked, disingenuous

This morning’s Sydney Morning Herald has a story about how the Sydney Opera House website was hacked. It’s a nice explanation for the masses about how these things work.

But I think the SOH’s Claire Swaffield is disingenuous when she says that no customer data was disclosed.

Sure, the SOH customer database wasn’t affected. But if trojans were installed on visitors’ computers, then their data could well have been compromised — and the SOH doesn’t know how long that was happening.

Ms Swaffield’s comment is good for the SOH’s PR spin, maybe, but it isn’t the reality. A far more useful and, dare I say it, responsible statement would have been to say that while the SOH data wasn’t compromised, users should check their computers for infection — particularly if they’re not 100% sure their maintenance is up to date.

A Conference for Sole Traders

Photograph of Jeremy Boutsakis

Friday night I caught the new show by Mark Swivel as his character Jeremy Boutsakis (pictured left), called A Conference for Sole Traders. Great fun.

Mark obviously spent far too long as a corporate lawyer — in the financial services sector, no less! — so Jeremy knows how to lead us through a meaningless PowerPoint presentation. Jeremy is more the slightly daggy Australian motivational speaker rather than the slick American evangelist style, and it works well in the intimate environs of the The Old Fitzroy Theatre in Woolloomooloo.

It’s running until 29 June, so see this show before it heads to Edinburgh.

Alex Balfour wins points for London 2012

Photograph of Alex Balfour London 2012’s head of new media, Alex Balfour (pictured right) has just won points for his organisation! OK, they didn’t publish my comments on the London 2012 blog — for the story so far see parts 1, 2 and 3. But it’s around midnight Saturday night London time, and Alex is emailing me personally.

Thanks for your comment. We’ll have to agree to disagree. For info, we didn’t publish your comment because it used inappropriate language — rather than inappropriate sentiments.

I thanked him for taking the time to reply, and told him he wins points. He replied:

I’ve been fortunate to see where the brand is going which is why I am incredibly confident in it. You may be pleasantly surprised…

I’ll admit I’ll probably take a lot of convincing, but hey… we’ll see!