“Always follow procedure,” I tell every new contractor or employee. “You can’t remember everything, no matter how intelligent you are. Always cross-check.” Measure twice, cut once. All very, very good advice.
But this morning I knew that the 1GB memory stick I had in stock would be compatible with the client’s computer. I know my memory specs, all is under control. I am a professional. And besides, we’re in a hurry.
Um, what’s that burning smell…?
The result of today’s professionalism? One fried memory stick. One fried motherboard. A client’s computer which must now be replaced at my expense. A thousand dollars out of pocket and a day’s work lost.