The pleasure and (minor) pain of Telstra Next G

Photograph of Telstra Next G cardbus modem in my MacBook Pro, with a pint of Kilkenny nearby

Over the last few months, I’ve been trialling Telstra’s Next G mobile broadband as part of an experimental “technology seeding program”. Despite my initial doubts, I’ve been impressed.

Previously I’d been using Vodafone 3G, tethering my MacBook Pro via Bluetooth to a Nokia N80. It worked just fine. I subsequently moved to a Nokia N96 and Virgin Mobile, which uses the Optus network under the hood. It’s terrible. I made a big mistake.

But that’s a story for another time…

Sure, Next G is the most expensive mobile broadband out there. But it’s also the best. Clearly.

On our road trip, we could use Next G almost all the way from Cowra back through Bathurst to Sydney. Yes, the signal dropped out as we drove through hilly areas, as you’d expect. But the data link automatically reconnected once it found a new cell — with the same IP address!

Seriously. Here I was in a moving car, running a ping and watching YouTube videos. The link dropped out. It reconnected. And when it did, perhaps six minutes later when the terrain sorted itself out, the video started playing from where it left off. Pings resumed with the very next packet number in the sequence — albeit with ping times of over 370 thousand milliseconds.

In another test, the data link kept the same IP address while I caught a train from Newtown across Sydney Harbour to Pymble. In CityRail’s loop under the Sydney CBD, there was no signal in the tunnels, but the link came back up within seconds of arriving at a station.

Somebody did some great network engineering. They deserve a pat on the back.

But what else?

Continue reading “The pleasure and (minor) pain of Telstra Next G”

Preview: Stilgherrian Live Road Trip to Yass

Tomorrow, Nick Hodge is driving ’Pong and me to Canberra for Thursday’s Politics & Technology Forum. But we’re taking a detour to Yass. And the whole event will be a Stilgherrian Live Road Trip.

You’ll be able to follow the live video on the Stilgherrian Live page. However I’m planning to put a page together tonight where you’ll be able to view proceedings on the liveblog, the live video and the Ustream.tv live chat all on one page! Maybe even see our current location on a map, thanks to GPS!

So, what’s happening when…?

Continue reading “Preview: Stilgherrian Live Road Trip to Yass”

Telstra holds back broadband speeds. Again. (Revisited)

Crikey logo

[This story was originally written for Crikey, where it was published on 12 January 2009. I’ve linked to it previously Here it is in full, along with a wonderful follow-up comment from a Telstra PR guy and my extremely snarky reply.]

Confused by Telstra’s rejected low-cal bid for the National Broadband Network? Let’s stir some new jargon into the stew: “DOCSIS 3” and “dark fibre”. Suddenly Telstra’s strategy makes sense — for Telstra — but it delays the rollout of high-speed broadband even further. Again.

DOCSIS 3 is a new system for cable internet which increases speeds from the current 17Mbit per second of BigPond Cable (30Mbit in Sydney and Melbourne) to 100Mbit or more. Last week Telstra CEO Sol Trujillo revealed that the technology is being deployed, but implied that it won’t be offered until they’re forced to by a competitor’s actions.

“We have [DOCSIS 3] as an option if somebody chooses to compete and to compete with us,” he told a conference in Phoenix.

“The only difference is we’ll be there a lot quicker a lot faster a lot bigger, a lot more integrated and with more capabilities than anybody else.”

How does Telstra do it quicker? By quietly stashing away its secret weapons, ready to be unleashed when a competitor tried to deploy their own big guns. Remember how Telstra didn’t sell ADSL2+ broadband, even from exchanges where equipment was already installed, until ISPs like iiNet started selling their own ADSL2+?

This time Telstra will do it quicker by using dark fibre — optical fibre cable that’s already in the ground but not yet “lit up” by the data-carrying laser beams.

Continue reading “Telstra holds back broadband speeds. Again. (Revisited)”

Sydney Airport passes the buck

Photograph of jet aircraft approaching Sydney Airport

Sydney Airport has responded to my email about interference with our Wi-Fi and Next G reception. In standard corporate style, they begin by reminding me that “aviation safety — both in the air and on the ground — is paramount”. It gives some useful information — but passes the buck firmly to Airservices Australia.

The full text is over the jump.

Yes, the email arrived a day later than their 3-day stated turnaround time, but that’s OK considering I did say this would all be published.

Airservices Australia runs stuff like air traffic control so, yes, this does perhaps belong in their court. As they’ve been suffering some problems themselves, it’ll be interesting to see their response.

Continue reading “Sydney Airport passes the buck”

Crikey: Telstra holds back broadband speeds. Again.

Crikey logo

The story I wrote for Crikey today has ended up being their lead item, under the completely not provocative at all no Sir headline, Telstra holds back broadband speeds. Again. And it’s free to read.

Confused by Telstra’s rejected low-cal bid for the National Broadband Network? Let’s stir some new jargon into the stew: “DOCSIS 3” and “dark fibre”. Suddenly Telstra’s strategy makes sense — for Telstra — but it delays the rollout of high-speed broadband even further. Again.

The comments have started to come in, starting off with: “Can you please get someone with a real name to write the technology articles?” Poor thing.

Where are your manners, Sydney Airport?

Photograph of jet aircraft on landing approach for Sydney Airport runway 16R

Our home in Enmore is under the approach path to Runway 16R at Sydney Airport. We can cope (just) with the noise, but the electronic interference annoys the shit out of us. Time to fix that. Here’s an email I just entered into their website contact form.

Dear Sydney Airport,

We live in Enmore. When you turn on your electronic stuff to help the heavy jets land on Runway 16R, it often knocks out our Wi-Fi network. (It also overloads the pre-amp of our digital TV receiver, but since we’ve pretty much given up on broadcast TV this is less of a concern.) We can even predict the imminent arrival of a heavy because the network goes down about 15 or 20 seconds before we hear the approaching aircraft.

This happens on two different 801.11g 802.11g frequencies, two different brand wireless access points, and on whichever computers we’re using. Your comms or navaids, or maybe the aircraft themselves, can also interrupt a Telstra Next G data connection, so even switching to our alternate data link is problematic.

I understand that, for obvious practical reasons, we can’t shut down the airport. So I assume you’ll be sending someone around to resolve this interference with our legitimate use of the radio spectrum?

The disruption has of course been more frequent since the work on the cross runway has increased the daytime traffic over our home. Again, I understand that this work needs to be done.

However, like someone doing noisy renovations or holding a noisy but perfectly legitimate party, the polite, neighbourly thing would be something a bit better than sending us generic corporate propaganda. The polite, neighbourly thing would be to make good somehow. Give us the keys to your holiday shack while work’s in progress. Invite us over to see the new family room once it’s done. Send around a slab of beer and some grilled chicken breast fillets.

Or, just fix the problems you’re causing.

I look forward to your response. Like this email, it’ll be posted at stilgherrian.com. If it’s a bunch of legal or PR jargon which fails to acknowledge that the problem even exists, we’ll laugh.

Regards,

Stilgherrian

I’ll keep you posted if and when they respond.