Human Nature

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Today, 7 May, is International Fake British Accent Day. Apparently. Should I slag it the way I slagged International Talk Like a Pirate Day? Or should I slip into a well-oiled Received Pronunciation, old chap?

Mind you, my birthday on Friday is tagged as “International Be Sexually Inappropriate With Your Friends Day”. Apparently. Should I…? Oh, never mind.

Cartoon of Merlin Mann

What does “family friendly” mean? Merlin Mann, who writes at 43 Folders, explains it well: “I don’t mind people saying something is ‘not appropriate for kids,’ but declaring it’s not ‘family friendly’ is passive-aggressive bullshit. Almost anything can be ‘family friendly’ if your family is awesome and you’re not a normative dick.”

04 May 2008 by Stilgherrian | 3 comments

…were right about job-hopping. In the big chair:

Major companies no longer value long service by their workers… The poll of 32 national and international firms found that when defining a high-performing worker, 69 per cent rated “length of service” as least important or not even applicable…

“If you turn the clock back 10 or 15 years, length of service would have been seen as a significant attribute of high performance,” Mr Tipper [Jeremy Tipper, business development director of recruitment firm Alexander Mann Solutions] told AAP on Tuesday.

“The reason for that is they had a great deal of knowledge… about the organisation and a good understanding of what’s happening in the marketplace.

“Today, because information is so much more freely available because of technology, that ‘information is power’ probably doesn’t exist to the same extent.”

Mr Tipper said the new breed of workers was less “risk averse” — they were more prepared to change jobs and they were more aware of the value and portability of their skills.

Hat-tip to the Snarky Platypus. He even wrote the headline. He also has his own blog, but is too goddam lazy to post there. We must convince him to fix this.

I just stumbled across this quote about depression by Antonio Savoradin: “Depression, probably the most obvious condition leading to suicide, is a prison filled with repeat offenders, and the crime of melancholia has a startling recidivism rate. But it is not a prison in which rights are respected, nor is humane treatment the standard fare. Rather, the jailer is a fickle torturer who punishes his charges without mercy. The depressed person inhabits a cell with a tiny window and iron bars, is beaten, burned, electrocuted, and flayed by the guards, left shivering and in pain, while relatives and friends may visit, blind to both the unbearable wounds he suffers and to the bars which hold him. Bewildered, they cannot understand why he doesn’t rise and walk through the empty doorway; they do not understand his pain; and they may inflict guilt or further torture by sneering at his condition or offering pointless advice (’What’s the matter with you? Just leave!’) which only exacerbates his suffering. Because they do not see the bars, the walls, the jailer, the prison grounds, they cannot take his pain seriously. It is an enigma to them. They can give him little, if any, comfort.” Hat-tip to Andrew Barnett.

02 May 2008 by Stilgherrian | 1 comment

Photograph of Bombay Sapphire Gin bottle

“Television, the drug of the nation / Breeding ignorance and feeding radiation,” rapped American poet and musician Michael Franti of the Disposable Heroes of Hipocrisy Hiphoprisy”, now of Spearhead. Could this literally be true?

I’ve just read the most amazing speech, Gin, Television, and Social Surplus by Clay Sharky, which you can also watch on Blip.tv. It begins:

A British historian [argued] that the critical technology, for the early phase of the industrial revolution, was gin.

The transformation from rural to urban life was so sudden, and so wrenching, that the only thing society could do to manage was to drink itself into a stupor for a generation. The stories from that era are amazing — there were gin pushcarts working their way through the streets of London.

And it wasn’t until society woke up from that collective bender that we actually started to get the institutional structures that we associate with the industrial revolution today. Things like public libraries and museums, increasingly broad education for children, elected leaders — a lot of things we like — didn’t happen until having all of those people together stopped seeming like a crisis and started seeming like an asset.

Sharky goes on to argue that when WWII ended, we suddenly had to cope with another social surplus: all that leisure time thanks to a 5-day working week and all those new-fangled gadgets which made household chores a breeze. So what did we do? We slothed in front of the TV. For a generation.

As we turn off our TVs and connect to each other, this cognitive surplus is creating things like Wikipedia. An estimated 100 million hours of work has gone into it. Yet this is but a drop in the ocean…

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Will Sydney see an outburst of manic behaviour today? I’ve written about The Sydney Effect before. Today is the first sunny day after 13 days of continuous cloud and plenty of rain. Were we more depressed than usual? Perhaps. Will we be manic? Let’s see.

26 April 2008 by Stilgherrian | No comments

Twitter cartoon image by Hugh MacLeod

Weird. I was thinking that today I might write about how I’ve been using Twitter recently, and I’ve just found myself writing in its defence.

Over on the Link mailing list were talking about Microsoft’s new Live Mesh when I noted:

It’s been interesting to watch the vastly different reaction here on Link with the (mostly) very positive reaction amongst the alpha geeks in my circle of friends on Twitter.

There, the reaction is all “When can I get a Mac version?” and “How can I hook this into X technology?” and about exploring the possibilities — what can be achieved. Here on Link, the reaction is often negative, “How can it go wrong?”, “Where do you sue?”.

Both reactions are necessary to provide a balanced response to a new technology. How to we get them to meet?

Systems administrator Craig Sanders was quick to respond, and I must admit I found his response to be almost a stereotype — something I later dubbed “old man syndrome”.

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Every time I read 37signals’ blog, I find something of value. Today they tell me about a Finnish researcher in human communication, Osmo Wiio, and his Murphy-like laws of communication.

  • If communication can fail, it will.
  • If a message can be understood in different ways, it will be understood in just that way which does the most harm.
  • There is always somebody who knows better than you what you meant by your message.
  • The more communication there is, the more difficult it is for communication to succeed.

After that, you may want to read more about Osmo Wiio.

Here’s one for a rainy Monday morning. 37signals’ experimental 4-day working week is going very well.

When I first compared this enlightened approach to people-management with the drive-them-harder style of Jason Calacanis, it triggered a massive debate, and I wrote a follow-up comparing the Calacanis approach to an evil cult. Last week 37signals reckoned that urgency is poisonous.

One thing I’ve come to realize is that urgency is overrated. In fact, I’ve come to believe urgency is poisonous. Urgency may get things done a few days sooner, but what does it cost in morale? Few things burn morale like urgency. Urgency is acidic.

Emergency is the only urgency. Almost anything else can wait a few days. It’s OK. There are exceptions (a trade show, a conference), but those are rare.

When a few days extra turns into a few weeks extra then there’s a problem, but what really has to be done by Friday that can’t wait for Monday or Tuesday? If your deliveries are that critical to the hour or day, maybe you’re setting up false priorities and dangerous expectations.

If you’re a just-in-time provider of industry parts then precise deadlines and deliveries may be required, but in the software industry urgency is self-imposed and morale-busting. If stress is a weed, urgency is the seed. Don’t plant it if you can help it.

I can’t agree more. A client phoned once, all a’fluster about an “emergency”. Before I could think, I blurted out the question, “Why? Whose life is in peril?”

Of course no-one was in danger. This client was operating in crisis mode, as usual: that anti-pattern also known as “firefighting mode”: “Dealing with things only when they become a crisis, with the result that everything becomes a crisis.” I’ve written about that before here and with my colleague Zern Liew.

One book on my to-buy list is the recently-released The Porn Report by Alan McKee, Katherine Albury and Catharine Lumby. Until I get around to that, Danny Yee’s review has some juicy tidbits (ooherr).

[T]he common stereotypes are wrong: unsurprisingly, given that pornography users make up about a third of Australian adults, they are fairly representative of the broader population, with the major exception being that fewer than one in five of the respondents were women…

Detailed analysis of the most popular Australian DVD titles shows that, even with broad definitions, fewer than 2% of scenes have any kind of violence. The total ban on violence in the Australian X-rated category seems to have worked. Another finding was that “pornography does not really objectify women more than men… On some measures, men are the more active sexual subjects… on others, it’s the women.” The Internet is a lot more diverse, but despite extensive efforts the authors managed to find not a single site with actual rape photographs, and only a handful of sites with faked ones.

There is no evidence that pornography causes harm to its users: the studies that suggest this have involved pushing pornography on non-users in artificial laboratory experiments. In contrast, there has been almost no attempts to study the beneficial effects of pornography, even though consumers overwhelmingly report positive effects…

Part 2 of the book covers issues such as censorship, and notes:

“Protecting the children” has been a rallying call for censorship for a long time. It turns out that actual child pornography — the police prefer to call it “child abuse material” — is extremely hard to find. And evidence-based education has to be central to protecting children from harm, whether from cyberstalking or contact with material they will find disturbing.

Essential reading, I’d have thought, for anyone wanting to discuss censorship of the Internet, eh Senator Conroy?

OK, so the emo thing wasn’t the best headline of the week. This is: Man sentenced over wombat rape claim. “A New Zealand man has been sentenced to community service after telling police he had been raped by a wombat and the experience had caused him to start speaking ‘Australian’…” Hat-top to The Road to Surfdom.

29 March 2008 by Stilgherrian | 2 comments

Photograph of emo anti-violence protest in Mexico: María Meléndrez Parada

Attacks began on 7 March when, according to Wired, “several hundred people went on an emo-beating rampage in Querétaro, a town of 1.5 million about 160 miles north of Mexico City.”

The next week punks and rockabillys harassed emo kids in Mexico City, prompting police protection and a TV news story. Meanwhile the emos have organised anti-violence protests (pictured).

Hat-tip to Alex Willemyns for one of the oddest headlines — but this is for real.

The core issue is a clash between Mexico’s macho culture and emo’s sexual ambiguity. Yep, it’s just good old-fashioned gay-bashing.

[O]nly in the past year have emos begun to make their presence felt in the streets. In response, many of the established so-called tribus urbanas like punks and metalheads are responding with violence…

[B]y some accounts, the emo subculture is identified with homosexuality in Mexico. As Mexico City youth worker Victor Mendoza told Time.com: “At the core of this is the homophobic issue. The other arguments are just window dressing for that.”

Perhaps not so old-fashioned: we can drag a web 2.0 angle into this…

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Overheard in a pub recently, someone asking their friend, “Are you an atheist?” The reply was, “What does that mean? You’re so intelligent!”

22 March 2008 by Stilgherrian | No comments

Never rely on people to point out the glitches. I’ve just printed one of my business’ invoices for the first time in ages — hey, I do everything on screen — and noticed that the template is still tagged with “Holiday Arrangements 2007-08″. In 2.5 months, no-one has mentioned it. Then again, I’m hardly surprised. Energy Australia tells me that street lights stay broken for months because no-one tells them — even though they can usually fix them promptly.

20 March 2008 by Stilgherrian | 1 comment

If you think some fancy new communications tool will solve your problems, think again. According to one commenter at 43 Folders, “Reality was that the same bad habits were then applied to the new tool just like the old tools. And soon the new tool was just as cumbersome and inefficient as the old ones.” I’ll come back to this post next week, because some good lessons are accumulating — and it relates directly to some work I’m doing with clients.

18 March 2008 by Stilgherrian | No comments

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